Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,151 Reviews)
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product.
(
9,424 out of
11,730)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
1
Premium 2018 Home & Business AWFUL
on April 14, 2019
Posted by: Rick43065
The Business software was full of bugs, couldn't enter / edit data for certain fields. This was NOT TAX related, but could not file return on paper or electronically becuase of errors in FORMs and with program. 20+ hours with technical support and convoluted, workarounds. NEVER AGAIN.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Request you alphabetize lists
on April 14, 2019
Posted by: cpratt73
from Boston
When importing the previous year's data, it would be tremendously helpful if you could alphabetize the lists for interest income, dividend income, and charitable contributions. This would make it much easier to find the correct line for the new data entry. An already great product would be even better !
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
The location caused our stay to be at Interstate M
on April 14, 2019
Posted by: Dealer321
from Dallas, TX
Excellent product. Disappointed IRS Form 8865 not included.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
Interviews are less and less effective
on April 13, 2019
Posted by: LadyPatriot
from Northern Virginia
Each year now the interviews are less and less helpful. Not all situations are listed. The guidance is not clear. For example, the interview to input Schedule K-1s is so lame, I sure hope what I filled out is right! And I gave up on trying to understand the rental of my home and all that's involved with it. If I hadn't been doing my own taxes for years, I'd be clueless as to what to do. I do NOT intend to ever use this program again.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
In past of used with MAC OSX running Parallels
on April 13, 2019
Posted by: NoLongerHappy
It's getting harder to use every year. Had to install without MAC external drive support this year. In addition, stock sales are hard to enter and the one account I could import was double imported. There needs to be a way to review all 1099B imports by account and approve not have to go through each transaction and verify one at a time.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
ACCURATE AND USER FRIENDLY
on April 13, 2019
Posted by: YEARLY USER 2025
from MARYLAND
A user friendly and step by step software. Great accuracy. I HAVE USED THIS SOFTWARE FOR ALMOST 9 YEARS. Simple and well structured.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent Software
on April 13, 2019
Posted by: JAKoppel
from Greensboro, NC
My wife has a successful business that she enjoys and that I help with occasionally as needed since I am retired. This makes for a complicated tax return. I had no software glitches, and the software led me through the entire complicated process to successful submission and acceptance of both my federal and NC state returns for nine years running, Thank you to H&R Block.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
2018 Program is full of errors
on April 13, 2019
Posted by: kayakerlady
from Illinois
I have used HRblock for years and it has always worked for me, this time, I found that it is no longer as intuitive and there was specific information that was put into the Federal portion of the program that didn't transfer to the State program, then it didn't allow us to add this to the state program. Specifically, it was the est taxes paid to the state and the details on my brother length of living with my mom as a dependent.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock