Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,151 Reviews)
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product.
(
9,424 out of
11,730)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
1
Flawed process in fixing rejected filling
on April 15, 2019
Posted by: HRBLOCKbroken
from LA, CA
DOESN'T work if it's rejected. I don't need to refile FED, but it keeps going back to filing FED. Email says just fix the problem. It DOESN'T show the problem other than rejected. I can see that HOW DO I FIX IT?
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
First time user
on April 15, 2019
Posted by: Maldo
from North Carolina
Decided to use H&R Block software this year and was very easy to use. Not familiar with the way the state is done and if the retirement income was taxed or not.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Triple Charge for State
on April 15, 2019
Posted by: Anonymous
from OH - Ohio
I had to pay for my State filing 3 times in order to file. The first charge was ok, the second charge was for refiling my federal and the third charge was for a transmission error. Please void the second and third charge.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
User friendly
on April 15, 2019
Posted by: MikePat7
from Atlanta
I just bought last week and was able compete my return without any issues.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Comprehensive
on April 15, 2019
Posted by: Hollywood JK
from Hollywood, FL
I've used the Premium version for the last 5 years. It works well, but I'd love to see one additional feature ... the ability to link a 'free-form' note to an item rather than be limited to only a 'formatted' itemization.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
epic Failure!
on April 15, 2019
Posted by: Turtlerod
from Sunnyvale CA
I used this software to e-file both my California and Federal taxes. Then I mailed the checks in. Several hours later I got a message that the IRS had rejected my return. Then about a half hour after that I was informed that my California return was not being accepted until the issue with my federal return was resolved. I had to wait till Monday to call the IRS. They said that the issue was probably a software issue and the the problem was not theirs but the software I used for the return. So I had to take the day off from work and mail in a manual copy. So there I am in long lines at the post office already having paid for the software and paid for e-returns, and missing work.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent features
on April 15, 2019
Posted by: Matuag
from Seattle, WA
I have been using H&R Block Software for many years and I am very satisfied with its features as well as price.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
A great product with excellent features.
on April 15, 2019
Posted by: tkclip
from Maryland
I have been using H&R tax software for over 15 years. Always a great product, easy to use and has made a once daunting task a quick and simple process. Handles anything I need to do and has served me well over the years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Written by a customer while visiting HRBlock