Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,151 Reviews)
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product.
(
9,424 out of
11,730)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5
product use
on April 23, 2019
Posted by: bryceh
the program is always to use and makes doing taxes so easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Do it Yourself!
on April 22, 2019
Posted by: JonnyQ1122
from Indiana
If you go to a tax preparer because you think there's just no way to be able to do your own taxes, you need to give this program a try. It "interviews" you just as if you were talking with a tax preparer. I've used it for at least 5 years now and love it!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
top of line very poor
on April 20, 2019
Posted by: freddie88888888888
from houston , TX
Very poor way to talk to that know the TAX program that you all put out
Cons: Hard to import documents
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
4
Federal is great, State not so much
on April 19, 2019
Posted by: MRD65
from Hawaii
I've used HRB for years and I'm pleased with the Federal tax program. I wish the HI State program was more complete.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Great program!
on April 19, 2019
Posted by: vicki23
from Covington, LA
I have been using H&R Block Premium Software for many years and really like all the features. This year was the first time I've ever had a technical issue and a technician fixed the problem while online with me in a short amount of time.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Gets the job done, but...
on April 18, 2019
Posted by: Tom is my name
from Va
Is it me or is this tax stuff getting even more complicated? After the returns have been filed, I really have no idea whether it’s right or not. The schedule C process is a nightmare. It only lets you see through a peephole when you need an overview of everything in order to sort out what goes where. It asks for some things several times, so I’m not sure whether it’s confused or both of us. I need a tax preparer in a box, but not one that is afraid of every deduction, like Block’s people!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Premium Self Employed/Rental
on April 18, 2019
Posted by: FASTHIKER
from STANFORD CA
Several problems but the main one was not being able to download some investment accounts. PLEASE LET ME KNOW I CAN DOWNLOAD WELLS FARGO ADVISORS IN THE FUTURE. IT WAS NOT POSSIBLE IN 2018. ALSO FRANKLIN TEMPLETON INVESTMENTS. I WILL NOT PURCHASE H&R BLOCK AGAIN IF I DON'T KNOW THESE ARE INCLUDED. THANK YOU.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Easy Navigation
on April 18, 2019
Posted by: gkell5
I've used this software for the past 6 years, it's affordable and easy to navigate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock