Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,151 Reviews)
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product.
(
9,424 out of
11,730)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
4
Where is the PASSWORD
on October 15, 2019
Posted by: Florida User
from NC Florida
You really should have an option to have Password Protection. If Facebook requires a password certainly you should. It does not ask me for my password when I log on to my computer and select it to open. BAD BAD BAD!!!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Works well
on October 14, 2019
Posted by: 11billy
from fl
had everything I needed. Had to accept tax changes, hopefully all is correct.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
GREAT HELP BY PHONE
on October 14, 2019
Posted by: BIGFRANK
from NORTHERN MINNESOTA
I HAD A DIFFICULT TIME FINISHING - MISUNDERSTOOD SOME OF THE ISSUES, BUT I WAS FILING LATE AND UNDER PRESSURE TO FINISH - BUSY BUSINESS AND PESONAL YEAR THOUGH. WANTED TO FINISH MUCH EARLIER. HOPING NEXT YEAR WILL BE SOONER AND NO AUDIT I HOPE.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
It's OK
on October 12, 2019
Posted by: mrjkw
from Livermore, CA
It got the job done. It was not as straightforward as I hoped it would be.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Process mostly easy
on October 12, 2019
Posted by: DaveScott
from Minnesota
As in previous versions, not all the nuances associated with self-employment can be covered. So between my state version and the federal version there were some manual calculations and changes needed. Did I get my maximum benefits from the state and federal program. Not sure, but was satisfied enough with the final number I came up with.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
great software
on October 12, 2019
Posted by: richi rich
from pa
better then turbo tax have been using for the past 3 years
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Let me down on forms needed with State return
on October 11, 2019
Posted by: John in Tulsa
from Tulsa, OK
I filed in October, having submitted a Federal Extension of Time to File back in April. Using the HR Block Premium to also complete my state return, it said that I needed to file by paper. I did that. But it never let me know that I needed to attach a copy of my Federal Extension of Time to File. Now I seem to be likely to get some nasty notice from the State, and possibly a fine, for filing late.
Cons: Hard to import documents
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Allmost completely comprehensive
on October 10, 2019
Posted by: mhw20854
from Potomac, MD
Everything worked pretty well. There was one software issue. The box that indicates that we combined 1031 properties filled itself in a few times when we 'saved' and this prevented an e filing. After I unchecked the box for the 3rd (or 4th) time, this problem went away. Also some of the wording in the instructions was a bit ambiguous (but a lot of this is the fault of the IRS which has definitions that are not completely intuitive).
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock