Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,151 Reviews)
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product.
(
9,424 out of
11,730)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5
Excellent Software
on October 17, 2019
Posted by: BigBuff
from Alton, NH
I’ve been using H&R Block Tax software for years and it gets better every year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
worst tax program I have ever used!
on October 17, 2019
Posted by: really 123
from Seattle, WA
It was difficult to use, you make a single change to an entry, a person had to go thru the entire interview for that section again. There were no instructions on how to type directly onto a form itself, in fact the "help" for the program was very, very poor. And now that I am done and want to save my taxes as a pdf (extra steps to do even that, it was not built into the program, the pdf looks just like the program, it is not just the pages of my form, it is difficult to look at or read, what is the deal with that crud? Why not just give me my forms???? This program made preparing my taxes the longest process yet over all my years of doing my taxes with tax programs. As I could see there are zero positives with using HR Block Tax program, and many many negitives.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
worst tax program I have ever used!
on October 17, 2019
Posted by: really 123
from Seattle, WA
It was difficult to use, you make a single change to an entry, a person had to go thru the entire interview for that section again. There were no instructions on how to type directly onto a form itself, in fact the "help" for the program was very, very poor. And now that I am done and want to save my taxes as a pdf (extra steps to do even that, it was not built into the program, the pdf looks just like the program, it is not just the pages of my form, it is difficult to look at or read, what is the deal with that crud? Why not just give me my forms???? This program made preparing my taxes the longest process yet over all my years of doing my taxes with tax programs. As I could see there are zero positives with using HR Block Tax program, and many many negitives.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: RLinn
from Ft Worth, TX
Verified Purchase:Yes
Took me all the way through tons of research and data only to end up non-deductible under new laws.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Gobilamako
from Poway, California
Verified Purchase:Yes
Easy to use diy tax filing. Explains each step clearly. Tax/refund is updated each step.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Ok, but still need to look at table for features.
on October 16, 2019
Posted by: Nicktheelder
from Aberdeen MD
Have used this software since it was Parsons'. The interview method is good, but sometimes you lose track of where you are. It would help if the software provided an overview of expected schedules so the user can be mentally prepared to find all the forms. Also the new tax laws radically changed the form 1040 itself. It does not correspond to previous years and this should have been pointed out in the software. A comparison to previous f1040 would have been useful.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Most Excellent - I switched several yrs ago!
on October 15, 2019
Posted by: KansasRoots
from Napa Valley, CA
After another tax software lead me down a wrong path requiring a CPA friend to back me out and get it done correctly, I started using the H&R Block tax software and have never been disappointed. Easy to understand and takes you right through - even picks up small things to insure it's right! Love it!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
3 things that used to work better
on October 15, 2019
Posted by: terrysim
from Seattle
I've been using Taxcut/HRBlock for nearly 30 years. I used Turbbotax for 2 years last decade, but came back after it failed to split my Mortgage Interest between Home Office and Schedule A, and I ended up paying interest and penalties. So I am back, but 3 things IRK me:
(1) Itemized Lists or mark tentative; don't work anymore--used to be you could right-click in either interview or forms and bring up a contextual menu. Now it hardly ever works, and if you manage to save one, it is nearly impossible to get it to open (or change the "mark tentative" to final). I used to use Lists for "showing my math" and referencing my report numbers in Quickbbooks. Now: useless! I have to do it by hand on paper printouts of Reports.
(2)"Jump there" used to (10-15 years ago) let you actually Jump to the place on another form where this data came from or went to. Now it just brings up a list of several places it "might have gone". Useless.
(3) The HELP was better, with more accurate links to either IRS docs, Kiplinger help files, or built-in help. Now, it is more likely to mention the Publication number or just tell you where to look--wastes a lot more time. Why is the program so much worse when computers are so much faster?
Oh, 1 more thing: you REALLY need a way to attach documents to the e-filed return. My 8829 Home Offices requires it, and this year I filed a K-1 that needed some explanation--my accountant included it, but there was no way to send (a pdf). Surely, someone can figure that out.
Cons: Time consuming
Value
4
Written by a customer while visiting HRBlock