Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,151 Reviews)
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product.
(
9,424 out of
11,730)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
1
UNHAPPY CUSTOMER
on February 5, 2020
Posted by: PAULKT
from LA GRANGE, NC
I SUBMITTED MY RETURN ON JAN. 28, 2020, as of this date, FEB. 5, 2020, THE IRS or state tax office have accepted my returns
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Reliable
on February 5, 2020
Posted by: SJR46
from Belton, TX
I have used this software for years. I have always been satisfies. My only problem this year is that I got the e-mail several days ago saying my tax return was submitted but have not gotten the follow up that it is accepted by the IRS. Usually I get that within a day.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Very Intuitive
on February 5, 2020
Posted by: Don53
from Florida
Very intuitive and easy to use. The only down side is it took several tries to import my 2018 tax return.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Natdogg
from Tennessee
Verified Purchase:Yes
Easy and I personally like it because it's so explanatory.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Removed the option to chat/talk to a Tax Expert
on February 5, 2020
Posted by: UnsatisfiedClient
from TX
Verified Purchase:Yes
The software is very good and user friendly with plenty of embedded advise.
The low rating is because the price is the same as previous years but the option to chat with a Tax Expert for free has been removed. Because of this change, I am reluctant to recommend your product to other people. I plan to check the market for next year return.
The low rating is because the price is the same as previous years but the option to chat with a Tax Expert for free has been removed. Because of this change, I am reluctant to recommend your product to other people. I plan to check the market for next year return.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5
Walk Thru Steps Easy to Follow
on February 5, 2020
Posted by: She Wolf
from Central Ca.
Year after year- program stays current and easy to use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: AntonyG
from 06516
Verified Purchase:Yes
Was quick and easy and had the best help from a represenative.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Plutos Mom
from St Louis MO
Verified Purchase:Yes
I’ve been using H&R Block for years. Easy to use, help when you need it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock