Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,156 Reviews)
Rating breakdown 28,156 reviews
5 Stars
17,570
4 Stars
5,239
3 Stars
2,252
2 Stars
1,273
1 Star
1,822
80%of customers recommend this product.
(
9,426 out of
11,732)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Sandy Ber
Verified Purchase:Yes
The software uses regular terms to walk you through the process...easier to understand
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: SophieSis
from SW Kentucky
Verified Purchase:Yes
Easy to follow Software directs you to find the numbers to create an accurate return with lots of drop-down Help information throughout the product.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: dfp42
from Sandpoint, Idaho
Verified Purchase:Yes
Functional but some bugs that prevented completing taxes and some bugs that consistently crashed.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Good, but could be better
on February 8, 2020
Posted by: Curt77
from La Crosse WI
I've used this program for over 5 years now. The basics work really well. The more advanced features, you better pay attention. Depreciation does not come over with the same time and method frame as you used the previous year. It has to be reviewed and corrected. That is a real pain. Now I write down what I did last year so I can quickly go through each one and update. That really needs to be changed.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Great product
on February 8, 2020
Posted by: Frepet
from Linden NC
I have been using H&R since 1999 and never had any problems. I used Tax Cut before that.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
User Friendly
on February 8, 2020
Posted by: Alder
from Arizona
I have been using this software for years now. It has served me well.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Grandma Gail
from Idaho
Verified Purchase:Yes
Easy to use and understand questions. Very clear answers. Year after year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
CRASHED MULTIPLE TIMES!
on February 8, 2020
Posted by: knave903
from Panama cit fl
3rd year I've used this product. very similar in look and feel to turbotax which I dropped after it got too expensive. this product is almost the same price now unless you find a discount code. this year the product crashed several times. luckily it does a background save so I didn't lose too much. after the 3rd crash I periodically did an interim save. also the data check screen wouldn't let me override some of the itemized deduction worksheet. it couldn't cope with me NOT itemizing this year vice last year. had to delete some old worksheets, not a good deal.
Pros: Easy to import documents
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock