Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,156 Reviews)
Open Ratings Snapshot
Rating breakdown 28,156 reviews
5 Stars
17,570
4 Stars
5,239
3 Stars
2,252
2 Stars
1,273
1 Star
1,822
80%of customers recommend this product. 
(
9,426 out of 11,732
)
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Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
3 out of 5
3
Tax Season
on February 12, 2020
Posted by: Tantax
from Georgia
Verified Purchase:Yes
Did not understand what happened with the software this tax season. I hope HR Block fixed it.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great year to year records updates.
on February 12, 2020
Posted by: Cajun AL
from TX
Verified Purchase:Yes
Great year to year records updates. Having used HRB for 7 years, it is easy for the program to gather previous years information and bring into current year. The usual forms that are used each year are readily recognized. I use the interview process on the program. At the end it allows me to compare to previous years to see how your financials progress.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great product
on February 12, 2020
Posted by: Military Gal
from Maryland
Verified Purchase:Yes
Exceptional software! Easy to navigate and input data.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Simply the best
on February 12, 2020
Posted by: Travis O
from Oklahoma
Verified Purchase:Yes
It doesn't get any easier than this. Whether you itemize your deductions or not, or if you are unsure, this will guide you and use the deduction that is best for your situation. As a someone with a side business this also makes sure i take every deduction I am entitled to for it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Software problem??
on February 11, 2020
Posted by: Bruanrb33
from Delhi ny
Verified Purchase:Yes
I filed my return on 2/9/20. Due to a problem with your software my return was rejected. Now I have to wait an extra week to get my refund. You should be refunding the purchase price of the software to anyone affected by this. Unacceptable 
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent ad simple to use
on February 11, 2020
Posted by: Kelly in OKC
Verified Purchase:Yes
Very easy to use. Software provides excellent explanations.
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
AGI?
on February 11, 2020
Posted by: bill5325
Verified Purchase:Yes
There is a question as to why the previous AGI is required in submitting to IRS. Program is great other than that.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Software iodate and two week delay
on February 11, 2020
Posted by: London Sade
from Jacksonville, Fl
Verified Purchase:Yes
My taxes were rejected based off a H & R block update out of my control. Resulting in an almost two week delay.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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