I use this product because I know how to fill out a tax return and only need it to do the calculations and print the return. For this it is fine, but I can't recommend it to someone who isn't familiar with filing tax returns.
Too many issues I have used this software since 2015 and first time I had this type of issues, it keeps saying I used my Efile for federal when I wasn’t able to send it
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast