Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,156 Reviews)
Rating breakdown 28,156 reviews
5 Stars
17,570
4 Stars
5,239
3 Stars
2,252
2 Stars
1,273
1 Star
1,822
80%of customers recommend this product.
(
9,426 out of
11,732)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
4
Easy to use
on February 15, 2020
Posted by: Deb72
from Fresno CA
Good program. I’ve used it for years. My only problem is the waiting for updates. Disappointing to finish everything and then be told you need to wait a week for updates.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Terrible
on February 15, 2020
Posted by: Sirena
from GA
I bought this software a few weeks ago and I have had so many problems. My return was rejected because of a program error and when I ran the update I was no longer able to access my return.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Randall S
from Chantilly, VA
Verified Purchase:Yes
Great Tax software. I use it year after year and I highly recommend it. It auto populates forms from the prior year. Very easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: BigKC73
Verified Purchase:Yes
This is a great product that is truly user friendly. I would recommend it to all of my family and friends.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Great for BASIC stuff, but not for anything else.
on February 14, 2020
Posted by: Indiana Mom
from Indianapolis, IN
Verified Purchase:Yes
I like that the interview process is fairly easy for normal income, dividends, etc, but not easy for other things such as 1099Misc income for a one time thing. Additionally, if you need to contact someone about an issue with the software is close to impossible to do that unless you have all day to wait on hold.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Jaxbert
from Saint Augustine, FL
Verified Purchase:Yes
I’ve used H&R Block software for 10 years now, and I really like it! Easy to use, does what it should.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: pargolf4
from Cincinnati, Oh
Verified Purchase:Yes
Much more user friendly than Turbo Tax. I used Turbo Tax for years but have used H&R Block for the past two years. Much less strain doing taxes...
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Stephen Zimny
from Sycamore, IL
Verified Purchase:Yes
Way cheaper than going to an accountant if you know the tax laws for rentals and small business.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock