Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,151 Reviews)
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product.
(
9,424 out of
11,730)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Bill72class72
from TN/KY
Verified Purchase:Yes
I've been a satisfied user for over 20 yrs. This year I added an LLC and was told I needed to do a 1065 & a K1. I ended up going to a local office where one of your advisors it on the right track. Unfortunately last year didn't complete online filing properly. Fixed issue by filing 2024 & 2025 by mail along with request for new id PIN
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from VA
Verified Purchase:Yes
Have been a user of the H&R tax software for over 10 years and never been disappointed!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Teddf
from Charlotte, North Carolina
Verified Purchase:Yes
We’ve been using this software for years now for taxes. This year for the first time we had a frustrating experience with the accuracy check as a continually looped back for phantom error, errors or issues telling us that there was a difference between two fields, where we couldn’t see it, and it kept taking us back there again and again, but no way to get out of it. It clearly had no error and there was No way forward after the check Failure. In addition, we did not successfully download from any of our financial accounts tax forms as we just encountered many errors, it was not from the financial firm side, but clearly from the software side.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
I’ve used this product for several years because of ease of use and comprehensive attention to detail.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Pennymouth
from South Carolina
Verified Purchase:Yes
I have always used H&R Block Software. Easy to use and support for the problems you encounter.
Pros: Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Luray
Verified Purchase:Yes
IRS did awesome this year, but, I never did receive my small Tax Return from last year.
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Yizz
from NY
Verified Purchase:Yes
Cannot switch between H&R Block software products (deluxe and premium). This doesn’t make sense. Software is ok but it isn’t easy to see details and how they populate into the forms.
Pros: Fast
Cons: Hard to prepare
Value
2
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Columbus, Ga
Verified Purchase:Yes
I bought this last year and was so satisfied that I bought it again this year.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock