Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,156 Reviews)
Rating breakdown 28,156 reviews
5 Stars
17,570
4 Stars
5,239
3 Stars
2,252
2 Stars
1,273
1 Star
1,822
80%of customers recommend this product.
(
9,426 out of
11,732)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Just an Arizona guy
from Phoenix AZ
Verified Purchase:Yes
the Federal return was great but the Arizona software was confusing and lacking forms. It said I could not file electronically because I needed a form they did not include. In the end I had to print it out and then put it in an envelope and mail it to the state. Very annoying!
Pros: Easy to prepare
Cons: Time consuming
Value
3
Written by a customer while visiting HRBlock
Posted by: Oliviab23
from AZ
Verified Purchase:Yes
I have been using this software for years. I like how easy everything is.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Placing legal liability in junky software
on February 16, 2020
Posted by: BMadoff
Software requires me to submit a supplemental statement to document home improvement expenses but does not provide a means to attach it to e-file. Support is non-existent unless you pay more $
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Great product
on February 16, 2020
Posted by: Little k
from Texas
Being using this program for the last 6 years very happy with it except this year
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Fell Short of Expectations
on February 15, 2020
Posted by: cmaiers
from Iowa
Compared to previous years versions, this year's tax software was a huge disappointment. I nearly gave up and bought a competitor's product. It failed to accurately import some fields from forms that previously were flawless, new questions were at times ambiguous, and it did not import all information from a previous year's return using HRB software. I wasted a lot of time looking back through previous years' documents and software.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
Bad
on February 15, 2020
Posted by: TURKEY K
from GRAND PRAIRIE
You do not get five free filing. Example, if you get a rejection your misstske of system error. that count as an filing
Pros: Easy to import documents, Fast
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Mary460
from Texas
Verified Purchase:Yes
The program is easy to use because It asks questions that you answer as you move through the program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Ok
on February 15, 2020
Posted by: EZRAHUNT
from Beaverton, OR
Software did not prompt or show me where to enter Foreign Sourced Income related to a 1099-DIV. None of the auto imports for financial institutions worked even though several were listed as supported.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock