Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,156 Reviews)
Open Ratings Snapshot
Rating breakdown 28,156 reviews
5 Stars
17,570
4 Stars
5,239
3 Stars
2,252
2 Stars
1,273
1 Star
1,822
80%of customers recommend this product. 
(
9,426 out of 11,732
)
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Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
3 out of 5
3
Not happy
on February 17, 2020
Posted by: Jack1967
Verified Purchase:Yes
I had 5 1099-R to add to my return. On 1 of them I forgot to add the almost $600 withheld in state taxes. I didn't realize this until I had submitted the return. This was obviously my mistake but I feel like your verification process should have pointed this out. I added the state tax on all the others. I had to do an amended tax form, which, btw, your premium package didn't include. Not happy. Not sure what I will do next year.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
not able to print return on screen
on February 17, 2020
Posted by: papa georgio
I think it is a terrible software that does not allow me to print the return on screen so that I can review it without printing the whole thing out on the printer.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Software Won"t Load
on February 17, 2020
Posted by: Gary06
Verified Purchase:Yes
I have used H&R software before H&R even took over it's prior product and never had a problem. This year the downloaded software would not load on my PC. Apparently this is a known issue to support and their work around was to install a different user on my Windows 10 and use it to install the software, which I did. Now the program will not update unless I exit my user name and log in as the second user. This is unacceptable, if their software does not load properly, they should fix it, not offer a complicated and unacceptable work around.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Awesome software! Quick and easy!
on February 17, 2020
Posted by: Kara20
from Indiana
Verified Purchase:Yes
Simple to use and they always keep you updated! Fast process and it gives you your maximum refund! I love using this software I get it every year!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Updates delay filing
on February 17, 2020
Posted by: RE B
from Palm Coast FL
Verified Purchase:Yes
Awaiting another update. Not due until March. Filing delayed again.
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Best tax software out there
on February 17, 2020
Posted by: D Scott
Verified Purchase:Yes
Easy to navigate through the sections, particularly retirement and 401k disbursements
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Most helpful tax software
on February 17, 2020
Posted by: EnidB
from Griffin, GA
Verified Purchase:Yes
Great software that walks you through the filing process ensuring the appropriate deductions and credits are taken.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Mostly OK
on February 17, 2020
Posted by: Ronj24
from Clarkston, MI
Verified Purchase:Yes
Mostly easy to use. Not all W2's can be imported (like mine). Some errors on my part entering by hand, which the program flagged. Then I needed to guess what I entered wrong.Would have been easier if the program pointed out exactly what I needed to check. Other than that, it worked well.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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