Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,156 Reviews)
Open Ratings Snapshot
Rating breakdown 28,156 reviews
5 Stars
17,570
4 Stars
5,239
3 Stars
2,252
2 Stars
1,273
1 Star
1,822
80%of customers recommend this product. 
(
9,426 out of 11,732
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5 out of 5
5
Good tax product and easy to use.
on February 17, 2020
Posted by: P Mak
from Bellevue WA
Verified Purchase:Yes
I rate this with a 5 star is because I have been using H&R Block for many years. It carried all of my data from prior year. All I need is to update data to current year information. I spent less than an hour to complete, verify and efile my return. For new users, it will take you longer for the first year using it. In particular if you made error the validation and correction can be a little confusing but not difficult. The software will show you the form and hightlight the error in yellow. Another good feature is it allows you to download some info from financial institutions so as to safe you time doing input.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
almost there
on February 17, 2020
Posted by: acctg
from North Jersey
Verified Purchase:Yes
I have been using the software for several years. I just wish viewing the forms was a little easier and that you could just scroll thru all or the forms in the return, not search form by form.
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Ease of use
on February 17, 2020
Posted by: 12we
from Amesbury,MA
Verified Purchase:Yes
Easy to use and gets your taxes done and filled quickly
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Customer service/Help line
on February 17, 2020
Posted by: Frustrating experience
from Your home town, NY
Verified Purchase:Yes
Whoever answers the phones on your helpline need to know more about the product and have some basic knowledge of taxes. Bad service
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Never without glitches
on February 17, 2020
Posted by: Richard PM
from Boise
Verified Purchase:Yes
Always has "missing" field glitches. Every year, without fail.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Block's Premium app is powerful and easy to use
on February 17, 2020
Posted by: ScottGMichael
from Arlington, VA
Verified Purchase:Yes
Easy guided entry with specific help always available. Great review features.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Nice
on February 17, 2020
Posted by: Coolslim53
from New jersey
i have been using your software for over 10 years. Never a problem always . Only problem with hew tax laws refund is less and less. Each year.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Thanks for the program disk.
on February 17, 2020
Posted by: Barton73
from North Baltimore, OH
After many years, Block got me through another tax year. Thanks.
block
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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