I have used HR Block formally TaxCut for more than 20 years and I have never encountered a problem. Their software is great and they have everything covered.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Federal and state return were rejected when I first submitted them due to a software problem. When my program was updated I was able to resubmit it and it was accepted. My state return still is not able to be sent.
I received my tax program through the mail. My son also received the same program. Why was mine lower priced for the same exact thing? I smell some kind of discrimination.