I'm fortunate my state doesn't have an Income tax, so I've never had to buy an edition that includes a state return. This year, however, I did some business in another state, and prepared for the filing season by purchasing the appropriate state edition. All went well until I started to fill it out and was greeted with an apology that the program doesn't support non-resident returns. The offer to choose another state's return was, of course useless to me, and I was left with wasted money and the unpleasant task of finding, preparing and mailing a paper return.
typically, i am very satisfied with the program. However, this year, the program kept inadvertently shutting down and losing information I had saved. The first two times, I was half way finished and had to start all over again. The other two or three times I had to redo half of the state and local return. extremely frustrating to have to do the same work over and over again..
Works well for Federal, but I wish it would allow access to the Qualified Dividends & Capital Gains Tax Worksheet so that I would feel comfortable about the calculation. Also, when I tried to file the Pennsylvania return, it indicated there was a missing document. It would have been nice to know exactly what was missing. Otherwise, I was happy with it.
This is much better than other tax software. Plain and simple and it explains everything as you go along. If you never did taxes before it is a little hard at first, but once you have it figured out, it's a breeze.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Very easy and step by step guidance in preparing taxes. the search function is awesome too for any kind of tax questions and it takes you right to that form
Pros: Easy to prepare, Easy to import documents, Fast