Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,156 Reviews)
Open Ratings Snapshot
Rating breakdown 28,156 reviews
5 Stars
17,570
4 Stars
5,239
3 Stars
2,252
2 Stars
1,273
1 Star
1,822
80%of customers recommend this product. 
(
9,426 out of 11,732
)
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Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5 out of 5
5
WellWorth the Price!
on February 23, 2020
Posted by: Harvo
from Boston MA
Verified Purchase:Yes
I used H&R Block Software for several years and Its always work great for me What I really like is I help other Family Members and It allows me to process their returns
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Better Than my CPA
on February 23, 2020
Posted by: brent77
from Minnesota
My wife has an LLC, so we automatically assumed we'd be better served having a pro do our taxes. The H&R Block software helped us find deductions I know have not been applied since we hired out this work. It was way easier than I expected and I don't think we'll be hiring out this work anytime soon.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Installing and Updating problems galore.
on February 23, 2020
Posted by: JManSGV
from Southern California
Verified Purchase:Yes
Extremely frustrating to install and update. Even with a basic Windows 10 computer, had problems installing from the CD on TWO computers. Finally gave up and downloaded. Now I can't get them to update -- either from the app or by downloading. A very frustrating experience. After seven years with Block software, this will DEFINITELY be my last.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Wide ranging and easy to use!
on February 23, 2020
Posted by: Seagweed
from Cary, NC
This software is very easy to use. I realized a made a mistake with a 1099_Misc and Schedule "C". I couldn't quite correct it, but deleting the Sched. "C" and starting that part over with the "Go To" function made it simple and fast enough to correct it! Of course the Importing and Drag n Drop of last year's forms is a great timesaver. I've been using this software of various flavors for about 5 years now, and I've never been disappointed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Works better than what I used to use
on February 23, 2020
Posted by: MLR1
from Maryland
I like HRB software better than Turbotax. One thing I wish HRB would work on is a system check for states that require state itemized deductions if federal is itemized. This program told me I should take the federal standard deduction, so Maryland state law required I must also take state standard deduction. I overroad the program and said to itemize both returns, and the net result was a loss of $200 on the federal return and a $800 gain on the state return! The HRB program didn't figure this out; I did! The method suggested by this software would NOT have given the maximum refund.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Super Easy
on February 23, 2020
Posted by: DeSoto MO
Verified Purchase:Yes
I’ve used H&R Block for 15+ plus. If you want to complete your taxes, literally, in 15 minutes, this is the way to go! It imports your data from prior years, looks for every deduction, auto checks for errors, and e-files federal and state.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
USAGE
on February 23, 2020
Posted by: RENU
from N.J.
very easy to use. I HAVE BEEN USING FOR MANY YEARS.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Overall great but some state issues
on February 22, 2020
Posted by: JackieTTI
from Kansas City MO
Imported W-2 put KC earnings tax on separate line which created error
Would be helpful if state directions indicated what was auto downloaded from federal: Medicare premium deduction and local tax deduction almost entered twice
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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