Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,156 Reviews)
Rating breakdown 28,156 reviews
5 Stars
17,570
4 Stars
5,239
3 Stars
2,252
2 Stars
1,273
1 Star
1,822
80%of customers recommend this product.
(
9,426 out of
11,732)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
4
Good but had issue with windows
on February 24, 2020
Posted by: wolfmanjazz
Last years was better but this years came up with an error due to windows and when we trid to contact no human rep.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Absolutely Terrible
on February 24, 2020
Posted by: RichardAZTX
from Maricopa, AZ
This software crashed 5 times on my MacBook using OSX Catalina, and the auto-save only saves every 10 minutes. You end up doing a lot of work twice. Also, the instructions are just way too unclear most of the time, and I’m usually pretty quick to understand things.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Wanda Stinson
Verified Purchase:Yes
I have not had problem in past with my returns. I was audited once but received respect and forgiveness
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Mr Nunya
from U.S.A.
Verified Purchase:Yes
Great software. Always provides in-depth guidance, complete, end to end assistance, and, if you get lost in the documentation, their customer support is excellent!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use
on February 24, 2020
Posted by: Jtsabush
from Silver City, Nm
Have used H&R Block tax software for years, always easy to use. However, when I was doing the efile this year and the software was supposed to import my AGI from last years taxes it had a value of 0. This is even though my last year return was located in the same file folder as this years (2019) return and the software had stated it had imported this info from last years return...frustrating! It had previously imported all of my personal info from last years return.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
was charged twice for the same return.
on February 24, 2020
Posted by: frustratedwith block
from waterbury ct
wish. i could give minus ten stars. was charged twice for the same return and cant file it now
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: BLT11
Verified Purchase:Yes
I use it every year and will continue to do so. It is pretty easy to use and there is help should you need. Although, I have yet to need it.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5
So simple
on February 24, 2020
Posted by: Kevincoan
from Nazareth PA
I have used HRBlock ever since college. It is easily the clearest and easiest software out there. I had to do my dad’s return on a competing product, and was pulling my hair out.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock