Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(27,915 Reviews)
Rating breakdown 27,915 reviews
5 Stars
17,470
4 Stars
5,193
3 Stars
2,206
2 Stars
1,254
1 Star
1,792
80%of customers recommend this product.
(
9,313 out of
11,576)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: PopKenny
from Phila, PA
Verified Purchase:Yes
Have bought HRB software every year for about 30 years. Would not use any other...
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: EdS100
from Massachusetts
Verified Purchase:Yes
Easy to use. Download of investment information a real time saver.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Hazmat Bourbon
Verified Purchase:Yes
Overall good experience with one possible glitch that I haven't experienced in previous years. For the backdoor Roth, the form 8606 wasn't filled out the same as in previous years. Previously, Form 8606 Part I was filled out fully. This year, Form 8606 Part I was NOT filled out fully. In both cases, there was no basis in the Regular IRA. The Form 8606 instructions appear the same in both years.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MMR0
from colorado
Verified Purchase:Yes
If you follow the interview format it works fine. However, if you want to pick and choose what you want to look at and work on or bounce around, it's too complicated. I also didn't like that the forms didn't open in full screens automatically making it difficult to see what I wanted to look at. I would have also like to be able to print screens without having to print the entire file.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from laguna Woods, CA
Verified Purchase:Yes
I am happy to report that I have been using your program for over 10 years successfully. It is very easy to set up and use even for seniors like me. in all likelihood, I will use it for the rest of my life. Keep up the food work!
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: TIck Tock
from Harleysville, PA
Verified Purchase:Yes
I have been using H&R Block tax software for years and find it easy to use and always was able to get help on line or by phone when I needed it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Tim4433
Verified Purchase:Yes
Easy to use for my rental property and self employment.
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Good overall. 1099 upload needs improvement
on March 27, 2026
Posted by: PCB1
from Kentucky
The questionnaire is helpful & facilitates data entry for many (most?) tax situations. One feature which really needs improvement is upload of 1099's (consolidated 1099, 1099-DIV). The software doesn't support download of data from some financial institutions (Wells Fargo, in my case) and the software doesn't support upload of pdf's like some other software does, meaning that the data would have to be entered manually (40 pages of data in my case).
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock