New tax foremats were confusing. Rental income, falls into depreciation. So why ask for it again later on, in rental income? Caused me to double enter the rental income, thereby doubling my tax. Last years foremat was much easier.
The software was easy to install and use. I was puzzled by a query encountered in the final checkout concerning an entry in my 2018 taxes (also done with H&R software), which was irrelevant to my 2019 taxes. Also, nothing I did would make the irrelevancy go away, so I just ignored it.
This software makes it easy to complete my taxes. My wife has a side business and even with the business the software makes it easy by taking you through relevant questions.