Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,148 Reviews)
Rating breakdown 28,148 reviews
5 Stars
17,569
4 Stars
5,238
3 Stars
2,249
2 Stars
1,272
1 Star
1,820
80%of customers recommend this product.
(
9,424 out of
11,727)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Wish it was better
from Wisconsin
Verified Purchase:Yes
My taxes were actually wrong for both the State and the Federal. I also helped my daughter with her taxes and she had to pay more money. I am not sure what to do now for next year since I saved everything in a pdf file to transfer for next year but that will be wrong. I do not think I will use this software again
Pros: Maximizes refund
Cons: Hard to import documents
Response from HRBlockBy Sonia, Social Media, May 14, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience with our Software product. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5
Great examples & explanations within HRB software
on May 13, 2026
Posted by: csc26
from Burleson, Texas
Verified Purchase:Yes
I received the email back in the Fall 2025 on the 2025 HRB software to download. I have been using HRB software for MANY years and feel very comfortable using the software. The information is easily understood and if any questions the side panels have great explanations for me to make an accurate answer. I really like if I need to talk to a human over the phone or go to one of the HRB locations near me I can.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, May 14, 2026
Thank you for leaving a review and for providing positive feedback for our product. We're glad you had a great experience with H&R Block and hope you choose us again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
We have used H & R Block for a number of years and have always appreciated how easy it is to use the software.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, May 14, 2026
Thank you for leaving a review and for providing positive feedback for our product. We're glad you had a great experience with H&R Block and hope you choose us again next tax season!
Written by a customer while visiting HRBlock
Posted by: Year 2025
from GSO, NC
Verified Purchase:Yes
Great product. Easy to understand and navigate. Only one issue. Please make the screen where you can increase the size of the workspace. You can increase the font size but the software won’t let you scroll left to right. The only option is to decrease the font size.
Overall great product and will buy again.
Overall great product and will buy again.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, May 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Rating2025
from TX
Verified Purchase:Yes
I can't believe Merrill Lynch 2025 activity was unable to be uploaded.. (1099Div, 1099INT 1099B form 8949 info) Don't understand why the request for an IRS filing extension is an added cost item.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Tra Social Media Team, May 14, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better.Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: GAlS
from Illinois
Verified Purchase:Yes
I have been using H&R Block Tax Software for years. It has all the forms that I need to do the annual taxes.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use.
on May 12, 2026
Posted by: Raymond 305
from PA
I needed to amend my return and found easy to follow instructions on how to do it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, May 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
I've used this product for several years now. It is very user friendly and pulls up the previous years return for use with the current year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, May 12, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock