Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(27,948 Reviews)
Rating breakdown 27,948 reviews
5 Stars
17,488
4 Stars
5,197
3 Stars
2,211
2 Stars
1,256
1 Star
1,796
80%of customers recommend this product.
(
9,330 out of
11,598)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Mrnobody
Verified Purchase:Yes
Bought program after the start of the year but forms related to my business interests were not available until a subsequent update. Why nor available-delayed my filing and state tax completion.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: CSEFFER
from Troy NY
Verified Purchase:Yes
Did the job, liked it better then TurboTax. Should be a view option to enlarge the screen
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oregon
Verified Purchase:Yes
Great software package! Overall super easy to use, except for the depreciation function on Schedule C assets. Every year you have to re-enter the depreciation rate (150% versus 200% declining balance) and the years the asset can be depreciated over. Those facts should be carried over from year to year not randomly change/default to 7yr MACRS each time you start your next year's tax return.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Erie PA
Verified Purchase:Yes
Great software to work with. Would recommend it to anyone.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Carolinas
Verified Purchase:Yes
I’ve been using this software for many years and still
Find it quick and easy to use.
Find it quick and easy to use.
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Don Kearney
from IA
Verified Purchase:Yes
See Case # 27435113.
I have used H&R Block software for many years now. Last year, the error in the Iowa return software cost me over $3000. I filed an amended IA return last week. The software error is still there for this year's filing. I will probably have to switch to TurboTax to do my taxes this spring.
The error is in the calculation of line 3 of IA Sch 1. If you file an IA Sch K-1, then there is a chance that it will incorrectly calculate your Iowa tax refund/tax due.
I've trusted Block software in the past; not sure I can continue if they can't fix the IA return software soon so I can still use it this spring.
I have used H&R Block software for many years now. Last year, the error in the Iowa return software cost me over $3000. I filed an amended IA return last week. The software error is still there for this year's filing. I will probably have to switch to TurboTax to do my taxes this spring.
The error is in the calculation of line 3 of IA Sch 1. If you file an IA Sch K-1, then there is a chance that it will incorrectly calculate your Iowa tax refund/tax due.
I've trusted Block software in the past; not sure I can continue if they can't fix the IA return software soon so I can still use it this spring.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CK2026
Verified Purchase:Yes
Have been using for a while. Filed taxes for a deceased person this year and it was a bit confusing. Could do better with instructions on signing and submitting.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CT
Verified Purchase:Yes
Product is affordable, reliable and easy to use. Sometimes, better explanations on questions would be helpful. I've been using it for about 10-12 years
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock