Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(27,948 Reviews)
Rating breakdown 27,948 reviews
5 Stars
17,488
4 Stars
5,197
3 Stars
2,211
2 Stars
1,256
1 Star
1,796
80%of customers recommend this product.
(
9,330 out of
11,598)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Sadtaxpayer12
Verified Purchase:Yes
I still like the program, but this year's version has several annoying quirks. Most annoying is the accuracy review, which repeatedly tells me to review imported data with red ❗ next to them EVEN THOUGH THERE AREN'T ANY!! And repeatedly reminds me to check the figure in box 1 of my 1099, EVEN THOUGH I HAVE ALREADY CHECKED IT THREE TIMES. In addition, my return was rejected because the program included my address where the IRS didn't want it. Finally, it tried to get me to file on paper because of something to do with PTP. I realize this is all very complex, but I expect more from Block.
Pros: Easy to import documents
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Philadelphia
Verified Purchase:Yes
I have used H&R for severa; years and never disappointed
Pros: Easy to import documents
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Easy Peazy Taxes
from Dothan, AL
Verified Purchase:Yes
My spouse and I have been using H&R Block's software for more than 25 years to make our tax preparations easier and more accurate. Life forces us to itemize. We find the system easy and reliable.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from PA
Verified Purchase:Yes
Have used H&R block software for over 15 years. Great product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: rcusa
from Tinley Park, IL
Verified Purchase:Yes
I have used H&R Block Software for about 20 years, and it has never failed me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Willie2955
from GA
Verified Purchase:Yes
Easy to use. Works with Windows 10. Switched from TirboTax for that reason.
Pros: Easy to prepare, Easy to import documents
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oreland PA
Verified Purchase:Yes
First time working with HR Block Premium and working on a 1099 NEC format instead of W2’s my whole life. Worked out well and too care of the self employment FICA calculations . Worked out well.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Grr3
Verified Purchase:Yes
1. Hard to go back and add Long Term Care credit
2. Hard to go back add refunds to go to bank
3. Software does not handle IRS worksheets for lump sum deposit SS payments, must manually do 915 worksheets
USE TO GIVE YOU 5 STARS, NO MORE
2. Hard to go back add refunds to go to bank
3. Software does not handle IRS worksheets for lump sum deposit SS payments, must manually do 915 worksheets
USE TO GIVE YOU 5 STARS, NO MORE
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock