Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(27,948 Reviews)
Open Ratings Snapshot
Rating breakdown 27,948 reviews
5 Stars
17,488
4 Stars
5,197
3 Stars
2,211
2 Stars
1,256
1 Star
1,796
80%of customers recommend this product. 
(
9,330 out of 11,598
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5 out of 5
5
Easy to Use!
on March 22, 2026
Posted by: Anonymous
from Arkansas
Verified Purchase:Yes
I am used to the standard version but this year I had to use the premium version. It wasn't that hard to figure out. It was pretty intuitive and easy to follow along. Thank you!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5 out of 5
5
Response from HRBlockBy SierraSocial Media DepartmentMarch 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Long Time Satisfied Customer
on March 22, 2026
Posted by: PJT1944
from Winchester, VA
Verified Purchase:Yes
I have been using this product for about 10 years, and have had no problems with the product's UI or accuracy.
I highly recommend it.
Pros: Easy to prepare, Easy to import documents
Value
5 out of 5
5
Response from HRBlockBy SierraSocial Media DepartmentMarch 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Disgruntled
on March 22, 2026
Posted by: Sally207
from Indiana
Verified Purchase:Yes
I thought the program would automatically enter my previous years
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy SierraSocial Media DepartmentMarch 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very user friendly.
on March 22, 2026
Posted by: Anonymous
from Clarksville, TN
Verified Purchase:Yes
Super easy and accurate program. Been using it for years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SierraSocial Media DepartmentMarch 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Reliable software with hr block backing
on March 22, 2026
Posted by: Bootsblockheads
from Illinois
Verified Purchase:Yes
I have used H and R Block to do my family's taxes for the last 15 years or more and is so easy and gets our taxes done like a professional for low cost....will continue to use in the future
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SierraSocial Media DepartmentMarch 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to navigate and post needed documents
on March 22, 2026
Posted by: Anonymous
Verified Purchase:Yes
I bought the H & R Block program by downloading it.
I love it and easy to used.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SierraSocial Media DepartmentMarch 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block Premium Software 2025
on March 22, 2026
Posted by: Anonymous
from Philadelphia PA
Verified Purchase:Yes
I buy this every year. Does my taxes as well as my daughter's with no issues.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SierraSocial Media DepartmentMarch 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Makes a complex return easy.
on March 22, 2026
Posted by: Anonymous
from Hillsboro, OR
Verified Purchase:Yes
I am not a tax expert but have a complicated return. Regular income, social security, stock rsu's, capital gains and a rental property. I have been using tax cut software for over 10 yrs and have never had a problem filing on my own. The interview format walks yiu through every step. Highly recommended. I am a customer for life.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SierraSocial Media DepartmentMarch 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
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