Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(27,948 Reviews)
Rating breakdown 27,948 reviews
5 Stars
17,488
4 Stars
5,197
3 Stars
2,211
2 Stars
1,256
1 Star
1,796
80%of customers recommend this product.
(
9,330 out of
11,598)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Anonymous
from New York
Verified Purchase:Yes
I have been using H&R for several years. Always easy and reliable.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Momofsix
from Loomis, CA
Verified Purchase:Yes
I wish they had a better system for the state of California tax form. I had to Amend my return due to the complication of understanding the insurance portion of the return
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maine
Verified Purchase:Yes
We have used H&R for years when filing our taxes. It’s fairly easy and it takes you through one step at a time.
Help is always available if needed.
Help is always available if needed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Grand Rapids MI
Verified Purchase:Yes
Dropped from 5 to 4 Rating due to confusing messages this year and a double charge for state tax return.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cape may Nj
Verified Purchase:Yes
I’ve used this software for 10+ years and still find it to be without compare.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Chris3925
Verified Purchase:Yes
I have used this product for many years. I like it. This year I am still waiting on updates so I can finish my K1. Loss carryforward did not come through on the last update on March 20th.
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Ham50
Verified Purchase:Yes
Program is sometimes confusing but seems to be accurate on: There doesn’t seem to be a way to increase the font size within the program. I followed the help instructions and got the font size increased in Windows system but that affected everything on the computer. To make it usable I had to settle on an in between size where i still had to use a magnifying glass on some program pages. A control within the program will be most welcome and may determine if I use H&at next year.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: S2156
from Nc
Verified Purchase:Yes
Solid choice but it's lacking in several areas-
1. It should not discourage High income people from filing the non-deductible ira Forms, because for those that make a back door roth This inadvertently can result in a taxable event from that backdoor Roth. And that is not inconsequential.
1. It should not discourage High income people from filing the non-deductible ira Forms, because for those that make a back door roth This inadvertently can result in a taxable event from that backdoor Roth. And that is not inconsequential.
2. When entering dividends, there should be a more prominent mention or inquiry about whether you have government bond Interest that may be deductible at the state level. This is down below the form in the interview Currently and easily overlooked, and there was no prompt to look for this possible deduction
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock