Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(27,948 Reviews)
Rating breakdown 27,948 reviews
5 Stars
17,488
4 Stars
5,197
3 Stars
2,211
2 Stars
1,256
1 Star
1,796
80%of customers recommend this product.
(
9,330 out of
11,598)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
I’ve purchased this software for a number of years and plan to continue to do so. Easy to use and affordable. Highly recommended.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Louisville ky
Verified Purchase:Yes
Fairly easy to use transfers data from last year without issue. Seems to be more complicated than in previous years.
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: lrn9
from USA
Verified Purchase:Yes
the software is easy to use and the conversational format has a calming effect.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used the Premium product for years and have been very pleased with the ease and use with investment related income and losses. Very happy with dependability.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
couldn't bring 2024 return info over on to 2025, Had to start like this was a new person getting there taxes filled out.
Pros: Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Tax Year 2025
on March 21, 2026
Posted by: Braini
I always use H & R Block to file my taxes. The program is easy to use
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jackbnimbl
Verified Purchase:Yes
The north carolina use tax issue was problematic in that i did not fully understand what records were necessary to certify that i owed no use tax, hence i was left with the only choice of paying the amount shown in the software.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Satisfacción garantizada y un buen servicio al cli
on March 21, 2026
Posted by: BOMBEAR
Verified Purchase:Yes
Tengo varios años con H&R Block y hasta ahora no se me ha presentado ningún problema con la preparación de mis impuestos
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock