Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,156 Reviews)
Rating breakdown 28,156 reviews
5 Stars
17,570
4 Stars
5,239
3 Stars
2,252
2 Stars
1,273
1 Star
1,822
80%of customers recommend this product.
(
9,426 out of
11,732)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Molly moppin
from Shoe Low, AZ
Verified Purchase:Yes
A very intuitive tax program, easy to understand and complete. I feel very confident about the accuracy of my return.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
charged me twice for state filing everything else
on March 13, 2020
Posted by: mjb652
from massachusetts
Verified Purchase:Yes
charged me twice for state filing everything else very good
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Razvan
from Georgia
Verified Purchase:Yes
1. Help within the software lacks detail
2. Chat help is badly informed all the way to 3rd level!
3. State software missing forms
2. Chat help is badly informed all the way to 3rd level!
3. State software missing forms
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Craig H
Verified Purchase:Yes
I have used the H&R Block tax software for years... it is easy to use, easy to electronically file from, regularly updates throughout the tax season as federal & state forms change, and seamlessly carries over applicable data from the previous year's returns. As an owner of rental property who has lived in several states as well as overseas, my tax returns have been anything but simple... for me, H&R Block has been the reliable solution.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Steve3513
from PHOENIX, AZ
Verified Purchase:Yes
Easy to use and understand. If you need help, support is available. I’ve used it for nearly 10 years, and have never had a problem with it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bobby K CPA inactive
Verified Purchase:Yes
The program requires a counterintuitive set of inputs to accurately calculate the Ohio Business Income Deduction. This is even though all of the information to report and calculate the correct deduction is available from the federal and is transferred into the Ohio module. The problem arose in the 2018 product when the module was updated in March, 2019. The problem has been carried forward to the 2019 product
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5
Robust package that handles even complicated forms
on March 12, 2020
Posted by: D Austin
Verified Purchase:Yes
This is a well-done package that gets the work done with an expertly guided interview. I had a complicated question and opted for the premium support and was able to get it resolved within 20 minutes. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Seattle retiree
from Seattle
Verified Purchase:Yes
Just OK. Multiple times when progressing to the next screen the SKIP or NEXT button did not show. Had to go BACK and then try again. If that doesn’t work, then I wonder if the calculations are correct.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock