Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,166 Reviews)
Open Ratings Snapshot
Rating breakdown 28,166 reviews
5 Stars
17,573
4 Stars
5,241
3 Stars
2,253
2 Stars
1,276
1 Star
1,823
80%of customers recommend this product. 
(
9,428 out of 11,737
)
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Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5 out of 5
5
Easy to Use, Does what it advertises to.
on March 14, 2020
Posted by: AZPyroGuy
from Arizona
Verified Purchase:Yes
I have been using H&R Block software for several years (5+) after religiously using Intuits version, and previous to that Parsons Technology Personal Tax Edge (which became the Intuit Product later on.
Of all them I like the ease of use of H&R Block, the audit free worry, how quick my returns get accepted by the tax authority, and how easy finding top deductions are. Highly Reccomended. Even newbies to doing your own taxes have nothing to worry about.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use but I would like some improvements
on March 14, 2020
Posted by: RobertHM 2025
from Granby, CT
Using for several years and I generally like it. I wish they would import more info from previous years and allow me to enter the data as I want and not according to their menu.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Excellent Online Service: best i have had in years
on March 14, 2020
Posted by: Stephen M
from Kansas
Verified Purchase:Yes
easy to follow, great text helps, and sidebar helps, nice submenu assists. easy pdf attachments.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Sticking with H&R Block!
on March 14, 2020
Posted by: Smooth Jon
from Fredericksburg VA
Verified Purchase:Yes
Sticking with H&R Block is the best way to get all the benefits from buying the program. You are able to import all of the previous years information which not only simplifies the process but acts as a checklist for assuring you have a complete return. The final review is also very important and a great capability. You can't e-file until all of the issues are corrected. My issues related to needed information about our Health Insurance not financial.
Pros: Fast
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
I would totally recommend to friends and strangers
on March 14, 2020
Posted by: Anonymous
from ri
Verified Purchase:Yes
This software is pretty easy to use and you get support form the company
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Work just okay
on March 13, 2020
Posted by: Oldsweet
from Michigan
Verified Purchase:Yes
Turbotax, I understand, process limited partnership forms not Block. Several times had to manual input my address on forms
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Overall a good tool.
on March 13, 2020
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I tried both the online and desktop apps and found it incredible that they are so different, where as I would expect them to be fairly close. Specifically the navigation is different, the questions are being asked in different order for the same product.
I do love the feature of importing W2 and 1099 forms from PDF files.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Several Bugs and Poor User Interface
on March 13, 2020
Posted by: andrea7829
from San Francisco, CA
Verified Purchase:Yes
Poor and unintuitive interface. Certain questions can no longer be accessed if the user navigates away from the question, e.g. filling in user drivers’ license ID information. Audit notes do not link directly to section required to fix the error.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
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