Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,166 Reviews)
Rating breakdown 28,166 reviews
5 Stars
17,573
4 Stars
5,241
3 Stars
2,253
2 Stars
1,276
1 Star
1,823
80%of customers recommend this product.
(
9,428 out of
11,737)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Taxes jeff
from Boston, MA
Verified Purchase:Yes
Interview should start out with what kind of a job do you have - w-2 employee income? gig economy? graduate student supported by fellowship? etc... and these should be check boxes as someone might fall into more than one category. Then it should go into detail about the various "tricky bits" related to these types of income. It took a few iterations with H&R Block support (who were great once you connect with them) to sort some of these things out and even then, they had to rely on their experts to get the answers. In the end though, it did the job. Also, its cheaper to acquire a 2nd state program by buying a 2nd copy of the software. However, installing the 2nd state on the same computer is a bit tricky, at least on Windows because it won't let you install two copies on one computer. Allowing a 2nd registration code to be entered to add an additional state would be helpful. You can get both states on one computer but its is awkward and there will be issues getting updates for the 2nd state on that computer (it won't work on Windows, maybe ok on a Mac).
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock
Posted by: Richard I
Verified Purchase:Yes
That excellent guidance is available to support your data input.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: CactusJack21
from Tyler, TX
Verified Purchase:Yes
Software Easy, but not filing... For some reason this year they want to verify who I am? They ask stupid questions that maybe they found info on my credit report that I did not give permission to look at or off my facebook. I do not like them accessing that info or trying to get me to verify. So I have printed my tax return and sent it in and I will no longer buy their tax program to do my taxes.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: jb and lb
from Lynn, MA
Verified Purchase:Yes
The program is so easy to use. It asks the questions and you just fill in the blanks.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: lhchowdah
from Austin, TX
Verified Purchase:Yes
Another year, another refund. Easy to use and walks you through all the steps to find every eligible deduction.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: DIY Tax Man
from Hereford, AZ
Verified Purchase:Yes
The software was a bit more expensive than I wanted, but somewhat less expensive than personal visit. And . . . I didn't have the additional stresses of going back and forth to collect forgotten documents, not to mention having to make additional appointments.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Toby from OH
Verified Purchase:Yes
Product is well worth the money; loaded with interviews to make tax preparation easy; and many helpful hints to maximize return
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Longtime User - Product gets refined each year!
on March 18, 2020
Posted by: actv
from Atlantic City, NJ
Verified Purchase:Yes
I've used this product for the past 20+ years. Each year it gets better and seems to address the minor / few deficiencies I may have noticed the prior year. One minor deficiency this year is the federal reporting of lottery winnings offset by documented lottery losses. I couldn't readily see why this income was not being offset by the losses. After searching the H&R Help feature, I learned the lottery income is ONLY offset if I were to itemize. It would have been helpful to have that stated directly in the entry point of the software. Maybe next year. Otherwise, nothing major with this excellent program.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock