Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(27,948 Reviews)
Rating breakdown 27,948 reviews
5 Stars
17,488
4 Stars
5,197
3 Stars
2,211
2 Stars
1,256
1 Star
1,796
80%of customers recommend this product.
(
9,330 out of
11,598)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: MACTEC
from Tennessee
Verified Purchase:Yes
I have used this product for many years. The main problem is in farm depreciation it never has retained the figures from the previous year. The terms of depreciation have to be reset every year. This is a real problem when you have many depreciable items. You have to go back to the previous year for every item and reset the terms.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
Ive used this software for 15 years and it never fails me. All the right quetions and easy to reply and enter the data. I see not reason to ever think of switching.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Dependable, . . . and just keeps getting better!
on March 20, 2026
Posted by: Anonymous
from NJ
Verified Purchase:Yes
We have used H&R Block software for over 10 years. It is easy, clear, accurate, dependable, . . . and just keeps getting better & better!
Pros: Easy to prepare, Maximizes refund, Fast
Value
4
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jj52
Verified Purchase:Yes
The product indicated errors on the form but would not permit me to manually correct the error making filing impossible for a state taxes.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Grand Prairie. TX
Verified Purchase:Yes
It would be nice if the program would also handle basic trust forms. I currently work them using this program and transfer results to 1041 forms
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Best for Preparing Your Own Tax Return
on March 20, 2026
Posted by: RLScott
We have been using H&R Block Tax Software since 2009. It is very user friendly and easy to use. Just follow the instructions as you go and the built-in forms are all automatically filled in for you. Great product.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 1 and only
from Ft Worth, tX
Verified Purchase:Yes
I am a first time user of this program. Very impressed with the ease of use.
Pros: Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tony 311
from Miami Florida
Verified Purchase:Yes
Very easy to use, explains things well, and had no problems transmitting it to the IRS; they accepted it without any issues.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock