Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,166 Reviews)
Open Ratings Snapshot
Rating breakdown 28,166 reviews
5 Stars
17,573
4 Stars
5,241
3 Stars
2,253
2 Stars
1,276
1 Star
1,823
80%of customers recommend this product. 
(
9,428 out of 11,737
)
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Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5 out of 5
5
Excellent tax filing program
on March 21, 2020
Posted by: RH4444
from Alabama
Verified Purchase:Yes
Easy to use and accurate tax filing. I’ve used H&R Block for last ten years and haven’t had any federal or state issues with filing completing and filing my taxes.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Using Tax Software
on March 21, 2020
Posted by: AnnetteM
from Sacramento, CA
Verified Purchase:Yes
Good software. Easy to do my taxes. I wish it were easier to find out what percentage to use for my use tax. In the end I could not find the information because the state website was difficult to navigate and just estimated.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Why change if it works so well?
on March 21, 2020
Posted by: JaneEllen
from IL
Verified Purchase:Yes
Consistently easy and thorough. I have been using it for more than a decade.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
10th time user review for 2019 Premium software
on March 21, 2020
Posted by: 16 year user
from Lafayette, IN
Verified Purchase:Yes
Software was easy to install and use. Very sequential in its operation. This is the 10th year I have used H&R block software and this version worked the smoothest. The only improvement I would suggest is some of the wording in the HSA section was not clear to me and I had to look up IRS form instructions.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
State return problems
on March 21, 2020
Posted by: JE Bowen
Verified Purchase:Yes
The state return (Arkansas) was not very good. Rental income, joint on federal return would only show up in husband column on AR return. Investment expense, "other deduction" on the federal return Sch. A, showed up as an interest expense deduction on the AR return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
First Time User.
on March 21, 2020
Posted by: Anonemis
Verified Purchase:Yes
First I time used it. Simple yet very comprehensive. I had to trust number crunching behind the scenes working properly.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good experience
on March 21, 2020
Posted by: Mofotoso
Verified Purchase:Yes
Works well, helps guide you through everything you need.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
lack of forms/questions
on March 21, 2020
Posted by: Margek
Verified Purchase:Yes
Don't provide questions/forms for nursing home care, insurance 1099's, or deceased filers?
Pros: Easy to prepare
I would recommend this to a friend!
Value
2 out of 5
2
Written by a customer while visiting HRBlock
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