Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,166 Reviews)
Open Ratings Snapshot
Rating breakdown 28,166 reviews
5 Stars
17,573
4 Stars
5,241
3 Stars
2,253
2 Stars
1,276
1 Star
1,823
80%of customers recommend this product. 
(
9,428 out of 11,737
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
4 out of 5
4
Software improvement
on March 22, 2020
Posted by: elt44
from Albany,GA
Verified Purchase:Yes
Software would be far more functional for older users, if it had a zoom feature (100% to 120%). Text & numbers are too small @ 100% for me.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
The Best Tax Program
on March 22, 2020
Posted by: Noojin
from Deerfield Beach, FL
Verified Purchase:Yes
I have used this product for 10 years and it has been flawless. I always pay extra for the disk but this year the disk didnt work. So I called Tech Help and they were GREAT!!!! They walked me through the download and stayed on the phone with me until it was successfully on my computer. Best Tech Experience of any company! Regarding the Tax Program, they make complex situations easy “that even a Caveman can do”! The Program easily calculates Depreciation on rental property and even multiple depreciation for different property items. Regarding self employed businesses, the Program calculates every conceivable legal deduction; many more that the obvious. Added thousands in my case. The Program also has its copyrighted and IRS accepted Deduction Pro with has the IRS accepted market values of every possible property item for charitable donation. This becomes your documented evidence of IRS accepted values for your property donations. This Program in itself is worth the price of the entire Program. Also, this was the first time, I imported last years return and that cut my completion time in half and avoided data input errors that I could have made. No chance of including items no longer applicable as Program shows you your inputs in each section and allows you to edit or delete them. At the end, there is an Accuracy Check that points you to possible errors and takes you to the specific place to fix them, as well as an Audit Check to determine probability of an Audit and what to do to fix it. E-File is a breeze with built in status update. Completing a State Program is included and seamless from the Federal Program. I rate the Program “A++”.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
A good tax program but little support
on March 22, 2020
Posted by: Eleanor2025
from upstate NY
Verified Purchase:Yes
The software program runs well but if you run into problems with figuring our why your data isn't accepted there is no support unless you pay for it or go into one of their offices. This year i had two businesses and 4 vehicles and the program gave me fits to figure all out
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H & R Block tax software
on March 22, 2020
Posted by: J Richard
from Woodridge, IL
Verified Purchase:Yes
Easy to use. I have been using this software for years. Makes tax prep and filing easy.
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Straight forward.
on March 21, 2020
Posted by: idwong2000
from Concord, Ca
Verified Purchase:Yes
Just answer the questions and the tax is done. However, some questions are not clear enough but it maybe the issue with the tax code, not necessary the software. But it can and should be more simple to understand. Also I prefer the detail box to open in the main window instead of a pop-up one. It makes easier to read for people to have multiple screen.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Fed and State Tax Software
on March 21, 2020
Posted by: FedSta25
from Georgia
Verified Purchase:Yes
Great and easy to use. Automatically imported last years data on request and forwards to the state return. Very easy to use and has great reminders so that you will not overlook potential deductions.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Issue with out of state rental properties
on March 21, 2020
Posted by: Benny C
from Bellevue, WA
Verified Purchase:Yes
Software was not able to handle non resident rental income without directly editing the forms.
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block is a most excellent software.
on March 21, 2020
Posted by: Phil Posey
from Liberty, Missouri USA
Verified Purchase:Yes
I have been using H&R Block for a number of years and continue to believe that it's an excellent program that is easy to use and has always gotten me the best refund.
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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