Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,166 Reviews)
Open Ratings Snapshot
Rating breakdown 28,166 reviews
5 Stars
17,573
4 Stars
5,241
3 Stars
2,253
2 Stars
1,276
1 Star
1,823
80%of customers recommend this product. 
(
9,428 out of 11,737
)
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Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5 out of 5
5
Had Great Success
on March 26, 2020
Posted by: Papa5270
Verified Purchase:Yes
Used H&R Block software for the past three years. They make it easy as personal information is updated and last year’s tax information is handy. It’s a lot cheaper and quicker than when we used a preparer.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Not totally happy
on March 26, 2020
Posted by: DalN
Verified Purchase:Yes
The federal return program is a bit difficult to use -- to find out out specific numbers are determined, and difficult to find some worksheets.
The state return was in accurate, and in fact I don't need to file -- which the software should have told me.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Retired, with rental and stocks:
on March 26, 2020
Posted by: Hose Mora
from Maryland
Verified Purchase:Yes
Reasonably good software, perhaps not to my standard.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great product.
on March 26, 2020
Posted by: The Blacksmith
from Burleson, TX
Verified Purchase:Yes
Great product and easy to use, have used this product since mid 1990's.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Family Taxes
on March 26, 2020
Posted by: Jfwest
from North Caroline
Verified Purchase:Yes
I've been a user of the TaxCut (H&R Block) tax software for over a decade. Easy to use, import features are great, and usually can have the return done in a matter of a couple hours.
Only item that I found confusing is the 199 rule which the software was not able to handle from K-1 inputs.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Fed and State tax software.
on March 26, 2020
Posted by: Rdeg
from Maryland
Verified Purchase:Yes
Using it is not always intuitive. I solved a number of problems by accidentally discovering it. I couldn’t always get direct answers to what I needed through word search.
Pros: Easy to import documents
Cons: Hard to prepare
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Very thorough and easy. BUT .. . . .
on March 26, 2020
Posted by: ChrisDedham
from Dedham, MA
I love the entire program, but at the very end, it did not let me adjust the calculation of my estimated payments to Massachusetts for next year. Nor did it offer the opportunity to print my state estimated payment vouchers.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Bad Program
on March 26, 2020
Posted by: Snail action
from no business of yours
Verified Purchase:Yes
Not a very good tax program as it use to be. I use because I've been using H&R for years and now they're starting to go down hill on their programs. Price is way to high for a family use and they have actually increased the price by at least 150% over the years. Looking for another program for next year.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
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