Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(27,987 Reviews)
Rating breakdown 27,987 reviews
5 Stars
17,502
4 Stars
5,205
3 Stars
2,220
2 Stars
1,260
1 Star
1,800
80%of customers recommend this product.
(
9,347 out of
11,624)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
Works good for me. I have 2 schedule C and farm income
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lilburn, Georgia
Verified Purchase:Yes
I've been using H&R Block software for nearly 20 years, including handling our vacation rental property. It is very straightforward and, from all I can tell, results in an accurate return. No audit flags for all 20 years
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to install and use
on March 17, 2026
Posted by: streetrodder
from Austin, TX
Just finished my 2025 taxes with this product. Not only does it pull my financial info in (SSA, IRA, Brokerage/etc.) it calls out the most common issues and highlights issues to resolve. When my return was declined due to a missing IP Pin, the product gave specific directions for me to retrieve one and my return was then accepted. Very happy with this product.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Frustrating experience, had to file with TurboTax
on March 17, 2026
Posted by: johnno1
from California
I am a previously loyal HRBlock user. This year I filed with Turbo Tax. I went all the way through HRBlock, endured the fact that the download of 1099s from my main accounts with Merrill Lynch was unavailable (unlike previous years), only to find AT THE END OF ALL MY WORK that I could not e-file due to having more than 5 foreign accounts reported on Form 8938. Why is this information buried at the end? Why does the limit even exist?
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Lar78
from Hemet,Ca
Verified Purchase:Yes
Easy to use make sure you read when you enter information.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Works great except when you input zero into data .
on March 17, 2026
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I have used H&R Block software for a number of years. I like the way it just asks questions and you just fill the data into the blanks.
What I didn't like was doing a review of federal taxes it gave me a warning for interest income that I recorded as 0 (zero). It wouldn't submit the taxes that way. The only way I could proceed was to blank out the field. To me zero is a valid answer and shouldn't have caused such a major issue.
What I didn't like was doing a review of federal taxes it gave me a warning for interest income that I recorded as 0 (zero). It wouldn't submit the taxes that way. The only way I could proceed was to blank out the field. To me zero is a valid answer and shouldn't have caused such a major issue.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lacey WASHINGTON
Verified Purchase:Yes
I have been an H/R Block costumer Or many years, BUT and finallyAM CURRENTLY VERRY DISAPOINTED! My program is not working correctly. I have been charged 5 times for submitting tax returns and now had to submitting by MAIL. VERHY FRUSTRATING!!
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BigJoey
from The Mitten
Verified Purchase:Yes
Very in-depth, but very time consuming. So many sub- routines to have to go through. In addition to buying the program, then you have to pay them again in order to file it when you’re done.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock