Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,166 Reviews)
Open Ratings Snapshot
Rating breakdown 28,166 reviews
5 Stars
17,573
4 Stars
5,241
3 Stars
2,253
2 Stars
1,276
1 Star
1,823
80%of customers recommend this product. 
(
9,428 out of 11,737
)
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Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5 out of 5
5
Easy to use tax software.
on March 27, 2020
Posted by: Survey10
from Pennsylvania
Verified Purchase:Yes
Have used H&R Block Premium software for multiple years. Very easy to use with step by step prompts. Imports applicable data from prior year. Good summary reports.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Wouldn't use anything else for my taxes
on March 27, 2020
Posted by: AngieAustinTX
from Austin, TX
Verified Purchase:Yes
I have been using H&R Block tax software for years, and love it. User interface is very intuitive, explanations are clear, and it's really easy to get through my taxes every year with this software!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Equity and Option traders beware
on March 27, 2020
Posted by: SanLG
from PA
Verified Purchase:Yes
A complete product, however if you trade a lot of stocks or options you need to go through every trade to confirm or you get the pesky Data Authentication "errors", which you can by-pass but they remain as I said pesky, making you wonder. You can't even clear them by viewing on the form, you need to go through the edit part of the data which is WAY WAY cumbersome.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to use
on March 26, 2020
Posted by: Old Engineer43
from MINNESOTA
I have used HR Block tax software for over 20 years. As they simplify the use of the program they seem to have maintained the ability of the taxpayer to use their question-answer format or jump to an area to add/correct information.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Independent Business Owner
on March 26, 2020
Posted by: Judy W
from Los Angeles
Verified Purchase:Yes
I have always used H&R program, even when it was called Taxcut, to do my taxes. It's easy and user friendly. I used to do my friends taxes in Chicago before I moved to LA. They bought the program I suggested and now they do their own as well as their families. I love that I'm able to use the same program for my family as well. We're able to save money and I can take my time completing our taxes. Thank you
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Error Prone Software and No Support
on March 26, 2020
Posted by: Coloradouser
from Colorado
Verified Purchase:Yes
It has major errors and no support to help with errors.
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Mac OS Catalina problems
on March 26, 2020
Posted by: troubles
Verified Purchase:Yes
Struggled on Mac OS Catalina. Used this software for years but this year was difficult. Trouble updating and the state wouldn't load for free. Had to call in and get it sorted out. Staff was helpful but it was a pain.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
A better choice than that well-known tax app
on March 26, 2020
Posted by: esdy
from Minnesota
Verified Purchase:Yes
Our tax guy retired. Our tax situation got simpler. Time to try tax software again. H&R Block seems to get good reviews for usability and I'm not crazy about some of the policies of that other tax software application so we gave it a try.
I like it. It's pretty easy to use, seems to have every form we needed (and then some), and help (whether it's how to use the application or points of tax law) is right there, with the option to talk with a tax accountant (for a fee, but that's fair). The only real downside is that it seems I had to click a lot, to bring up a form, to see the entire form, to close the window leading back to the home window, ... Lots more clicking than I think I should have to do.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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