Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,166 Reviews)
Rating breakdown 28,166 reviews
5 Stars
17,573
4 Stars
5,241
3 Stars
2,253
2 Stars
1,276
1 Star
1,823
80%of customers recommend this product.
(
9,428 out of
11,737)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: PoorFunctionality
from California
Verified Purchase:Yes
Even with the premium version, as soon as things start getting a little complicated, the default action of the software is to tell you which form you need to get from somewhere and fill it out yourself - without ANY assistance from the software - and plug in the numbers. And after running the error check at the end, it MISSES key errors that cause your return to get rejected, forcing you go back in and manually find the problem and fix it yourself. Probably time for Turbo Tax.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
Miscues galore
on April 2, 2020
Posted by: earla1
from Temple, TX
I've used H&R Block tax software for a number of years which indicates my general satisfaction. This year is an exception. It is loaded with miscues. I'll give a couple of examples. I am not an expert tax preparer nor am I fluent in their language or jargon. Therefore I use the "interview" in completing the forms. When I ran into questions as to what was required and sought answers and then tried to return to the spot of interruption I was returned to the beginning not where I had been. This required a number of clicks to get where I had been. The final flaw was when I was informed in a final review I had cleared all errors and could proceed to file my forms with the IRS. I selected e-file. I was immediately hit with two more errors! Without a thing I went from error free to "must correct errors". How can that be? You can imagine my consternation.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: CM90
from Texas
Verified Purchase:Yes
Great tax software. Interview process is straight forward and easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Angry Tecnician
from Jacksonville NC 28540
Verified Purchase:Yes
I like the software I think it is really good I do not like the price I think there should be a discount for people that buy the product years in a row
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Michaels 2025
from Huntsville AL
Verified Purchase:Yes
Great tax software; would have given 5 stars but the state tax preparation software has limited "help".in terms of a federal taxable income which is not taxable by a particular state (i,e, income from pensions which I knew was exempt from state tax, but I had to gain that knowledge independently from sources other than H&R Block tax software.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: satisfied user in VA
from VA
Verified Purchase:Yes
I have used HR Block Premium for many years because it is user friendly, easy to follow and detail clarification of input available w a click.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: LA Jones
from Riverview, FL
Verified Purchase:Yes
Loyal user of H&R Block! They make tax time a breeze!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Robert Ab
from Austin, TX
Verified Purchase:Yes
There were a few glitches in the program this year but I would recommend it to others without reservation.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock