The s/w would not connect to H&R Block's server despite extensive troubleshooting. "Help" only suggested what I had already tried. Had to print and file my returns.
After years of trusting this software, it fell way short this year and delivered untrustworthy results. Support has been underwhelming and I am looking at hiring a last minute accountant to figure out their mess.
Very long ago, I'd say until 2005, I filed with HRBlock's big competitor. I don't recall why I switched back then, but I know that I never regretted it.
1)the fact that it loads your id information from last year as well as anticipating your various sources of earnings and expenses saves a lot of time and inaccuracy. 2) the download and update process seems to have improved and become more seamless. 3) the state process was a 'breeze'. I just have to make sure I know where my property tax bill is to enter the property id. 4) great job!!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast