Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,166 Reviews)
Open Ratings Snapshot
Rating breakdown 28,166 reviews
5 Stars
17,573
4 Stars
5,241
3 Stars
2,253
2 Stars
1,276
1 Star
1,823
80%of customers recommend this product. 
(
9,428 out of 11,737
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5 out of 5
5
Great Software
on April 3, 2020
Posted by: JudyinGA
from Greater Atlanta
Verified Purchase:Yes
I have used Block package for years. It's easy to use. I recommend it to everyone.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Highly Recommend
on April 3, 2020
Posted by: SukiQueue
from Alabama
Verified Purchase:Yes
The best software I have ever used for any purpose. Highly recommend.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Hidden Fees
on April 3, 2020
Posted by: Raggededge
from Wisconsin
Verified Purchase:Yes
All the "hidden fees" - pay for state files..pay to e file...better off just obtaining forms and mailing them myself...
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Couldn't e-File at all
on April 3, 2020
Posted by: KJBob
from New Jersey
The s/w would not connect to H&R Block's server despite extensive troubleshooting. "Help" only suggested what I had already tried. Had to print and file my returns.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
So so
on April 3, 2020
Posted by: Kiwi2025
Verified Purchase:Yes
Ok for the price. Anything that replaces TT is good.
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Simply cannot trust this software any longer.
on April 3, 2020
Posted by: Brian Martin
from Denver, CO
Verified Purchase:Yes
After years of trusting this software, it fell way short this year and delivered untrustworthy results. Support has been underwhelming and I am looking at hiring a last minute accountant to figure out their mess.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Desktop software, Windows version
on April 3, 2020
Posted by: Trafalgar Square
from California
Verified Purchase:Yes
Very long ago, I'd say until 2005, I filed with HRBlock's big competitor. I don't recall why I switched back then, but I know that I never regretted it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Highlights & thoughts on using H&R Tax Software
on April 2, 2020
Posted by: CMTB
from Westmont il
Verified Purchase:Yes
1)the fact that it loads your id information from last year as well as anticipating your various sources of earnings and expenses saves a lot of time and inaccuracy.
2) the download and update process seems to have improved and become more seamless.
3) the state process was a 'breeze'. I just have to make sure I know where my property tax bill is to enter the property id.
4) great job!!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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