Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(27,987 Reviews)
Rating breakdown 27,987 reviews
5 Stars
17,502
4 Stars
5,205
3 Stars
2,220
2 Stars
1,260
1 Star
1,800
80%of customers recommend this product.
(
9,347 out of
11,624)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Northrim
from New Jersey
Verified Purchase:Yes
The 2025 program was easy to use as has always been th3 case in the past.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Bob260000
from Everett Ma.
Verified Purchase:Yes
Completing the returns are quick, but I had a hard time finding information about cost basis adjustments and why some of those adjustments didn’t flow to form 8949. In the end, I just had to trust the software.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: garyk72
from MD
Verified Purchase:Yes
I am glad I purchased this product as it helped me immensely as both someone who is retired and also operates a small consulting business.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Overit32
Verified Purchase:Yes
Been using this software for many years always hit or miss. Too many misses didn’t upload last year’s data correctly wouldn’t upload financial information not easy to get information. Last time no more.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RonnieQ
from Delaware County NY
Verified Purchase:Yes
First time I used your product.
I had a bit of a problem with the RMD questions, because I withdrew more than the required minimum amount during the year and I wasn’t sure how to answer, but IRS cleared it up for me.
I had a bit of a problem with the RMD questions, because I withdrew more than the required minimum amount during the year and I wasn’t sure how to answer, but IRS cleared it up for me.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Year after year I purchase the tax software and each year I am pleased with the ease of the process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
on March 13, 2026
Posted by: slow software updates
Updates do not come fast enough. Waiting for software update that addresses QBI caryforward losses from a k-1 statement. Irrelevant to filing my taxes.
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bobinator
from Kansas
Verified Purchase:Yes
The product is good at the Federal level. I am not impressed with the Kansas State program.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock