Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,166 Reviews)
Open Ratings Snapshot
Rating breakdown 28,166 reviews
5 Stars
17,573
4 Stars
5,241
3 Stars
2,253
2 Stars
1,276
1 Star
1,823
80%of customers recommend this product. 
(
9,428 out of 11,737
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
4 out of 5
4
Self-employed Tax Program
on April 12, 2020
Posted by: Gerald P
from N.C.
Verified Purchase:Yes
It was a very reasonable price and worked with my operating system. The only problem I had with it was the font was too small and I could not find a way to enlarge it - most pages were shrunk into about half my screen width.
Cons: Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Difficult to use not user friendly
on April 12, 2020
Posted by: JRL2
Verified Purchase:Yes
Works, but you can’t see were the answers to questions are compiled. When it does it’s check it shows 0 entries but doesn’t show where the question was that generated them.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
An easy way to do your taxes
on April 12, 2020
Posted by: Tot39
from Ct
Verified Purchase:Yes
It makes it easy to do taxes. It loads all my information from the previous year so all I have to do is enter changes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
great value
on April 12, 2020
Posted by: JCXD
Verified Purchase:Yes
Amazing value. Software is easy to use and feel very confident that I am getting every deduction that I am allowed to take. And it is easy to report my business in my taxes too.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Needs updated
on April 12, 2020
Posted by: Chazf
from Maryland
Verified Purchase:Yes
There needs to be a history tracking changes. The reason your refund/owe increased our decreased. This way you can see the effects different items have.
Cons: Hard to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
All good except if you are an SMLLC
on April 12, 2020
Posted by: Culberj
from Minneapolis
I am a single owner LLC and it was unclear which software version to use, either the Premium or Business. Had to start a return using the Business version to discover it was not the right software unless you have issued 1099-MISC. Ended up using the Premium and everything was great except the help for the Schedule C and reporting income without a 1099-C. If they improve the help features for the Schedule C, specifically the business expenses/deductions which would earn them five stars. May try Turbo Tax next year to see if they do a better job with the Schedule C.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great product
on April 12, 2020
Posted by: OG2025
from Houston TX
I been using H&R going on 7 years. The explanations are easy to understand and great price.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
I've used it for years and years.
on April 12, 2020
Posted by: Aging Taxpayer
from Maryland
Verified Purchase:Yes
It's a good program, and don't ask me how its creators manage to distill down all of the zillions of IRS rules, which are absurdly complex. Just get your receipts, W-2's, and 1099's together, plug in the numbers, answer some questions, and the program will lead you to the promised land--completion of your taxes. There is one thing in the program that is lacking: a blank page on which you can write short explanatory notes to the IRS when necessary. Without that internal page, you cannot write a note and submit electronically. You have to print your forms and mail them in. Providing the capability of writing a few notes would improve the program, and it would be easy for the co. to add that feature.
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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