Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,166 Reviews)
Rating breakdown 28,166 reviews
5 Stars
17,573
4 Stars
5,241
3 Stars
2,253
2 Stars
1,276
1 Star
1,823
80%of customers recommend this product.
(
9,428 out of
11,737)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5
Easy to use
on April 14, 2020
Posted by: Chuck2727
from Greenville, SC
H&R Block tax software is great. It guides me through all transactions and forms and explains as we go.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: tax8
from az
Verified Purchase:Yes
the tax software fails to properly ask questions to fill out the form 1099, i hope I did it correctly.
Also the tax software gave me the wrong address to send in my payment voucher, I had to go to IRS website to find correct addres.
Also the tax software gave me the wrong address to send in my payment voucher, I had to go to IRS website to find correct addres.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: Toby J
from San Antonio, TX
Verified Purchase:Yes
I have used the H&R Block software for at least 10 years. Every year, it has worked flawlessly. This year however, I needed a form for a credit but it was not included in the software. When I contacted the help desk via chat and telephone, I was told to fill out the form manually and then send in my return via mail. I bought the software so I may e-file. So what I have to do is file my return via e-file, then after a few weeks make an amendment to my return to include the form.
Pros: Easy to prepare, Fast
Cons: Hard to prepare
Value
4
Written by a customer while visiting HRBlock
Posted by: Home accountant
Verified Purchase:Yes
Simple to use and requires less work each year after because it retrieves previous year’s profile information.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: paul243
from Raleigh NC
Verified Purchase:Yes
We have used H&R Block tax preparation software for 4 years now. It has lots of helpful advice and walks you through the preparation with ease. My husband is self-employed and this software gets us through the Schedule C no problem! It has a great Audit guarantee too! We will be using this again next year!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: TominNY
from Western New York
Verified Purchase:Yes
I have used H&R Block (and formerly Tax Cut) for years. It works and apparently is accurate but is not always user friendly. This is especially true when you have errors and you try to fix them so that you can file the return.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Mortgage interest counted twice
on April 14, 2020
Posted by: Vcmc
from New Jersey
I went through the questions to calculate a home office deduction, but in the end the program kept counting my mortgage interest twice, resulting in a huge error in the amount of deductions. I finally had to create a new return without the home office in order in order to correct this. I think as a result I was not able to benefit from the home office deduction, as small as it might have been.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: b4pilot
from Gainesville FL
Verified Purchase:Yes
I have been using H&R Block for more than 10 years, having deleted my previous files so I can't know for sure. I've always been pleased with the ease of using it for my taxes, and have done tax prep for my son and daughter to, along with a test case of married filing separate for my wife. We have rental properties, and the calculations have always been fairly clear, with explanations available when there are questions. I have appreciated being able to save money by using it instead of having to pay a service.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock