Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,166 Reviews)
Rating breakdown 28,166 reviews
5 Stars
17,573
4 Stars
5,241
3 Stars
2,253
2 Stars
1,276
1 Star
1,823
80%of customers recommend this product.
(
9,428 out of
11,737)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Bob68288
Verified Purchase:Yes
Did this twice in the app - you are getting annoying
Written by a customer while visiting HRBlock
Posted by: JPMorgan4444
from Alexandria, VA 22308
Verified Purchase:Yes
Best software on the market-incredibly easy to use even for complex returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
Used H and R Tax program for 7 years. This year's tax program had alot of changes with the tax code. I felt it summarized the changes so you knew what to answer. This does not mean that you didn't have to think about the questions.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Have been Using HRB Premium for Years!
on April 14, 2020
Posted by: SuTM
from Pittsburgh, PA
Every January 1 I order my copy of HRB Premium. I always get excellent results, prompts kep me going in the right direction exploring all potential deductions!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Awesome Program
on April 14, 2020
Posted by: Ricky DL
from Terre Haute, IN
I have used this HR Block program for many years. Imports my last years tax info and so easy to use. I highly recommend HR Block Tax programs.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Awesome Program
on April 14, 2020
Posted by: Ricky DL
from Terre Haute, IN
I have used this HR Block program for many years. Imports my last years tax info and so easy to use. I highly recommend HR Block Tax programs.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Good as always
on April 14, 2020
Posted by: George3
from NC
Have used for over 25 years and always does a good job.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Awful.
on April 14, 2020
Posted by: AnnoyedAF
from NV
Couldn't get support. Waited an hour to be told they can't do anything. Finally got it to work on my own after days of drama. Chat support makes it impossible to get a human. Then doesn't give hours of when humans are available.
Then once you do figure out how to reach someone, they don't even have the same mapping on the software so you both are frustrated trying to find the place they want you to find. I feel for them too.
Software makes you manually enter in everything for every return even if you have ones you know you want standard deductions for but almost all other software let's you choose before going through all that trouble.
Had to enter all tax papers in manually as I couldn't link the phone app to the software to upload it otherwise. Another day of trouble lost.
By far the worst experience with ANY software EVER... let alone tax software! I'm not computer illiterate either. I worked for HP for YEARS. This is just a bad design and lack of support that creates a bad product. For how much all this costs it's absolutely ridiculous! Way better off using free software!
I want my money back. Never again.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock