Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,166 Reviews)
Rating breakdown 28,166 reviews
5 Stars
17,573
4 Stars
5,241
3 Stars
2,253
2 Stars
1,276
1 Star
1,823
80%of customers recommend this product.
(
9,428 out of
11,737)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Reese Coats
from Cville, Virginia
Verified Purchase:Yes
I like the software, but if there’s a problem or need to talk to a person, it’s impossible. Inexcusable service!
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Stsmith3103
Verified Purchase:Yes
Easy to use, brings over prior year constant data, or easy to answer questions, does all Income including dividend, interest, MLP, mortgage interest along with state return and transmits to IRS.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: GoldBoy
from MA
Verified Purchase:Yes
I've been using this software for years and prefer it over TurboTax, but too much was missing from this year's program. My biggest complaint was that very few of the "comes from" links worked. An option for override would pop up, but no info whatsoever regarding which form/worksheet/whatever contained the calculation. I think that anyone lacking experience with preparing their own taxes would have had great difficulty following this program's calculations.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Aaron MY
from Rural Oregon
Verified Purchase:Yes
I have used H&R Block tax software since it first came out as Taxcut over 20 years ago. Had my own business and rental properties and always found it easy to use. The occassional hiccup was usually caused by my not following directions or not having the correct data needed. I have never found the need to search out other software, learning how to use this over the years has made doing taxes simpler. It brings in data from previous years handling both federal and state forms and estimated taxes. Updates are regular and easily downloadable. It handles stock/bond/mutual funds and will bring in data from other software seamlessly. As I have not used other tax software I can not compare, but as this has worked for me and I have never been audited, there has been no need. Never knowing anything perfect (except my wife) I never give anything a perfect score, reason for 4 stars.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Carefreeauthor
from Arizona
Verified Purchase:Yes
I found a reasonably-priced version that included 1 state software. For the price I paid, and the ease of use, it was well worth the cost. I find it as easy or easier than TurboTax.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: George Persico
from Rockland county NY
Verified Purchase:Yes
Has some minor misses like problems that don't clear even after you fix them and figures it fails to copy from last year even though you used it to prepare last year's return. It flags the disability insurance for NY even though that matches what is on the W2.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: GettePilot
from VA
Verified Purchase:Yes
Easy to use for even complex taxes. I have used it for many years.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
I will not go back to TurboTax!
on April 15, 2020
Posted by: Goldandrubies
from Washington, DC
I'm not sure why I ever switched from H&R Block. It works and it's half the price. It is much less stressful than TurboTax because they don't overwhelm you with questions that don't apply. Also, I like that there is an option for amendments and a free audit assistance. Took me about 3-4 hours only because I have my own business. Refund was much larger than Turbo Tax last year. I wonder if the law change had anything to do with that??
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock