Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,166 Reviews)
Open Ratings Snapshot
Rating breakdown 28,166 reviews
5 Stars
17,573
4 Stars
5,241
3 Stars
2,253
2 Stars
1,276
1 Star
1,823
80%of customers recommend this product. 
(
9,428 out of 11,737
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
2 out of 5
2
can not efile and i have paid for software
on April 16, 2020
Posted by: Anonymous
from Charlotte, NC
Verified Purchase:Yes
I finished my taxes and would not let me efile my Federal. I brought the software on line. Has already cleared the bank, still can not get into Federal to send efile. State sent. not Federal, what to do
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Love the ease of use but
on April 16, 2020
Posted by: JohnG317
from Indiana
Verified Purchase:Yes
Had trouble getting new software to merge with last years. The data that usually merge didn't, had to move it myself.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Awesome
on April 16, 2020
Posted by: Sanjo
from Chesapeake, VA
Verified Purchase:Yes
The software is easy to install and very user friendly
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Accurate and easy to use.
on April 16, 2020
Posted by: CowLeo57
from rural Colorado
Verified Purchase:Yes
Since I have been using the HR Block tax program since they took over from Taxcut, I don't have anything to compare it with but it has been easy to follow and always gets the tax form complete in very little time.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Colorado tax program not up to expected standards
on April 16, 2020
Posted by: qazs
from Colorado Springs
Verified Purchase:Yes
Federal return was great. Colorado return was not to the same standard. I had to open the form inside the program and manually enter my LTC credit on the line, after reading the Colorado tax booklet to figure out what I was doing. The program also made me look up what my under age 55 maximum retired military pension deduction was.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on April 16, 2020
Posted by: SaraAB
from Dundee, Michigan
Verified Purchase:Yes
Easy to use and if you have any questions there is help.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Small business and part time job
on April 16, 2020
Posted by: Mtevl
from Saint augustine florida
Verified Purchase:Yes
Easy to use let them figure out what forms i need to complete for my craft small business
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
OK but some improvements needed
on April 16, 2020
Posted by: Zobo
from va
Verified Purchase:Yes
Could improve the transfer of data from previous year's use and have safeguards in place. For example, on the rental portion, when an incorrect total is put in for rent collections, it could check against last year's and put out a warning.
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
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