Easy to use. and in a logical order. The mini worksheets can be reviewed to discover logic used. I have used a decade and the consistency really facilitates entries. And electronic filing is the only way to go.
Fee to e file state return, larger fee to pay state fee out of your refund. Did not ask enough questions to populate all the forms I needed so I ended up searching for them. Not user friendly. Will not use next year.
I used taxact the last several years and hr block is better, easier and more polished. It does come up short on some help subjects. When you select help on some subjects it comes up with a small pop up window with little info and no links. Taxact was much better in that regard. It also has no support for crypto currency, which is unforgivable in this day and age. I do like they don’t nickel and dime you to death like taxact did. That’s why I changed. I will stick with block and hope they improve.