Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,168 Reviews)
Rating breakdown 28,168 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,253
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,739)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Cheaporic
from CA
Verified Purchase:Yes
Didn't know I have to pay extra for live chat or help.
Pros: Easy to import documents
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: CHS1
from California
Verified Purchase:Yes
Generally, software quality has been improved a lot in the past few years. One thing can be improved for this year is the vehicle used for business last year. Information of that vehicle was carried over from last year but it is not used this year. However, it is not seen at the beginning until at auditing stage. At that time, it created confusion when saw that conflict at beginning. Need to look into the form more detail to resolve that conflict.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: PirataCofresi
from Texas
Verified Purchase:Yes
The only product I use and trust! I have used it for almost a decade!
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Brooks 616
from Alaska
Verified Purchase:Yes
When u get it you can do all ur federal stuff for free but State taxe returns cost money to actually go through with just a heads up
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Branthsj
from WV
Verified Purchase:Yes
I have used this product for several years with good results. It is very thorough and easy to use.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Zang25
from Tucson,AZ
Verified Purchase:Yes
I have bought the H &R Block program for many years its the best program i have tried
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Messed up my return!
on April 23, 2020
Posted by: none chosen
from New York, New York
I've used this software for 7 years. This year, I finished my federal taxes and saved it before starting state taxes. When I started on my state taxes, I saw that the numbers transferred in did not reflect my finished return. Back to federal saved return, I discovered that the numbers there were all over the place: some from my 2018 return, a few from the 2019 return - and many, many from the thin air bearing no resemblance to anything I inputted! My recently saved return was gone. I HAD TO START THE RETURN FROM SCRATCH!
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Shotgun Jack
from Toronto, Ohio
Verified Purchase:Yes
I really like the software compared to Turbo Tax. I was very pleased at the ease of using when I figured out my taxes filing jointly. When I tried to do them filing separately the software deleted my info on my spouse and kept asking if I wanted to input info from my previous entries it would delete them or put all the info in I didn't want. I ended up doing everything again for both, added info for three separate filings. What a pain.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock