Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,168 Reviews)
Rating breakdown 28,168 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,253
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,739)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Randrew
Verified Purchase:Yes
I have been using HRB software without issue for 15 years, highly recommend it
Written by a customer while visiting HRBlock
Posted by: CLi_2020
Verified Purchase:Yes
This probably works well if everything is working fine. But if you have something more complicated, and software related, then you're better off just giving up than trying to get in touch with tech support. The online chatbot is quite dumb and does not give you any helpful information. Calling the phone number takes you through a bunch of automated messages and when you try to reach a live person, good luck, you'll be in line for over an hour before they just drop your call.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: DS Eaby
from Lancaster, Pa
Verified Purchase:Yes
This product has worked well for me over the years and has improved with age. It makes data entry easy to follow and guides one efficiently through the interview process so that all bases are covered. I recommend this software as a reasonably priced product for the accurate, technically correct and up to date preparation of personal income tax returns.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Holly W
from Massachusetts
Verified Purchase:Yes
Easy, user-friendly software that provides helpful tips and explanations on what the form means and how to find the information.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Naples, Fl
Verified Purchase:Yes
I am always confident I am getting the best outcome when I use HRB.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: TW43
from Massachusetts
Verified Purchase:Yes
Excellent product. Reminded me of several tax situations. Saved me money and time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Simple and intuitive to use , taxes done in a day.
on April 27, 2020
Posted by: Thomas L
from Columbus, Ohio
Verified Purchase:Yes
Simple and intuitive to use.
Makes tax filing easy if you have used it in the previous year with the import feature reducing need to key in information again.
Definitely recommend it others, can get all your federal and state tax done in a day.
Makes tax filing easy if you have used it in the previous year with the import feature reducing need to key in information again.
Definitely recommend it others, can get all your federal and state tax done in a day.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Larry Craver
from Northern Virginia
Verified Purchase:Yes
H&R is simple to use, allowing skipping sections not need. It fills in whatever it can, also.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock