Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,168 Reviews)
Open Ratings Snapshot
Rating breakdown 28,168 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,253
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product. 
(
9,429 out of 11,739
)
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Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
4 out of 5
4
It’s was easy still have some learning todo
on May 23, 2020
Posted by: Haha75683
from Michigan
Verified Purchase:Yes
Not enough follow up with emails from where your tax’s stand. Plus it says deposit but no follow up. Faster the. The irs but still leaves you lost as to what and when your stuff will be deposited. Nice that it notified me of the accepts of my state and federal just no date as to when I will get my money.
Pros: Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
TLP review
on May 22, 2020
Posted by: 1776tlp
Verified Purchase:Yes
Fairly easy to use.
They do a decent job of how well they integrate the State and Federal returns. Could use a slight improvement there.
Nice use of scanning or snapshots via the phone. Nice touch there.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
It misses a lot.
on May 21, 2020
Posted by: Overtaxed taxpayer
from Chicago, IL
Verified Purchase:Yes
This software is somewhat incomplete. Forms have to be filled in manually and it only tells you about it in the final error check stage. Also, there are hidden charges for e-filing with the state even when the state charges nothing for this service. It works and its easier than doing things manually, but you still have to get into the weeds quite a bit.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
I like it
on May 21, 2020
Posted by: Anonymous
from Lansing, Michigan
Verified Purchase:Yes
This is the first time I use H&R Block. It is very good. It is user friendly and answer the questions when I have. It really makes my life much easier. I will highly recommend it to my friends.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
So Easy to Use!
on May 21, 2020
Posted by: Klause
from Portland, OR
Verified Purchase:Yes
Very user friendly with step-by-step instructions! Have used H&R Block software for years and will keep on doing so.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Straightforward and thorough.
on May 21, 2020
Posted by: Mike Likes It
from Fairfield CA
Verified Purchase:Yes
Easy to navigate. The interview makes sure you don't forget anything.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Doing taxes twice!
on May 21, 2020
Posted by: Cm02
from Wisconsin
Verified Purchase:Yes
This is the second time when using h&r block software that when I did an update it totally lost my taxes and I had to redo. Nothing is more disappointing than doing your taxes twice.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Treatment of Non-Passive Losses on Schedule E
on May 21, 2020
Posted by: Nonpassive Losses
from Macomb, MI
Verified Purchase:Yes
System Glitch:
If classify partnership losses as non-passive they show up as passive on 1040 Schedule E in error.
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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