Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,168 Reviews)
Rating breakdown 28,168 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,253
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,739)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: MEOsfuser
from Santa Fe, NM
Verified Purchase:Yes
So easy to use; very user friendly. All my questions answered in Help center. I will never change software! Thank you!!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JoGrandma
from Eastern California
Verified Purchase:Yes
Works every time, my only gripe is that the interviews keep getting further from the actual tax forms. Sometimes its difficult to see the relationship.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: flanative27
from Tampa Bay, FL
Verified Purchase:Yes
ease of use and clean GUI, covers everything I need, thorough in checking and correction, definitely a timesaver, especially for someone like me without great complications in tax prep
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Worst package program I've EVER purchased!
on July 15, 2020
Posted by: bangorbillc
from Bangor, Michigan
This program contains many error notices for entries that aren't errors.. One example was my social security number was flagged as incorrect but was not. Another was when the accuracy check insisted that Texas was a foreign country. Another problem was the use of tax-preparer jargon. How many users will know what"certain losses" or "qualified business carryovers" are? The tax people at H&R obviously didn't spend enough time with the programmers and nobody properly de-bugged this program!
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Ghaasem
from San Diego, CA
Verified Purchase:Yes
Could not found a way to inter my Social Security income!
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Charlotte, NC
Verified Purchase:Yes
I had issues after your software indicated that I had none when I went to send my 1040 to the government. Also I could not remove the check for ? injured spouse? which became an issue and the only resolution was to delete the form in the resolution of the issue, the one I could not delete when it first appeared. Also I remember being able to make free call for help in past version that sold for the same price
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: JohnJack69
Verified Purchase:Yes
Two primary shortfalls. I import from financial institution and end up with several hundred individual stock sales. Then software wants me to verify each one. Need option to trust import. Second, after entering rental and then a royalty, the software is not clear to label the sheet two so it doesnt tie to the rental.
Value
3
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Been using it for years, so easy to use and understand.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock