Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,168 Reviews)
Open Ratings Snapshot
Rating breakdown 28,168 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,253
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product. 
(
9,429 out of 11,739
)
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Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
4 out of 5
4
Data organization has changed this year
on July 16, 2020
Posted by: GLPA
from Philadelphia, PA
Verified Purchase:Yes
While still user friendly, the software has changed the way it organizes data input this year, which slowed down the process..
Cons: Time consuming
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Long time user
on July 16, 2020
Posted by: Bob FL
from CCape Cora;, FL
Verified Purchase:Yes
Have used HRB for the last 8-10 years and am comfortable with it and know what to expect. I appreciate the way it picks up last year's info. Generally I must go through the form three times. Do not import Quick Books info because it is often confused due to unilateral actions taken by the QB software. With HRB I feel I am in control.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Not intuitive and helpful.
on July 16, 2020
Posted by: dksharma
from Rochester, MN
Verified Purchase:Yes
it was really hard to figure out the sale of home process with form 4979 and 179. I had to actually take help from a CPA to sort it out. It saved me $10K in the end. I was expecting it from the SW,
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy filing
on July 16, 2020
Posted by: Carrie S26
from Ohio
Verified Purchase:Yes
I have been using H&R Block for 3 years and have always had great success with them.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Frustrating interface
on July 16, 2020
Posted by: Frmr tax professional
from Texas
Verified Purchase:Yes
It did the calculation that it needed to, but has a frustrating user interface. It is difficult to go back and find a specific area when you want to make updates. Also some changes do not trigger updates (donation of goods) and must be deleted and re-entered.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block Tax Software Review
on July 16, 2020
Posted by: Tiger20
from Georgia
Verified Purchase:Yes
Software works well. The interview is easy to follow.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Worth the Investment
on July 16, 2020
Posted by: Glenys
from Arizona
Verified Purchase:Yes
Enjoyed the software. Easy to use once you learn it. Support staff very helpful. Software seems to be very through. Not going to miss anything. I highly recommend the minor investment.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Is it titled Premium or Self-Employed/Rental?
on July 16, 2020
Posted by: D1sapp01nted1
from L.A.
Paid way more in taxes compared to prior year and I changed my withholdings to decrease what I'd owe at year end!
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
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