Software would not allow e-filing Massachusetts state return with any withholding on Form 1099-G (i.e. unemployment) forcing either to remove withholding or choose to mail in. This is NOT CORRECT as no such restriction prior years and no such restriction for other software or online options, or if went to tax professional to file.
The program locked up when I went back to review. Then locked up and proceeded to erase all data including the data from the backup file. And I never I initiated a backup.