Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,169 Reviews)
Rating breakdown 28,169 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,254
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
4
Good - but...
on February 9, 2021
Posted by: BobB2020
from Los Gatos, CA
I've used H&RB for years. Just an annoying caution this year 2020. Just before E-Filing I did the recommended print outs for my records. Fed was OK, but on the Cal State it printed out 4 PAGES 540 forms that said do DRAFT FORM - DO NOT FILE. I had been updating regularly. Why did it let me print these worthless forms - wasting paper and ink ??!!
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Problem for ME!
on February 9, 2021
Posted by: Diode
from Marstons Mills MA
Problem for ME!
During the “interview”. On “2020 Schedule HC”, in 4f, after entering “Medicare”, the ID and Subscriber # boxes are Gray (not allowing any entries.).
THEN during the “Accuracy Review” it says I need to enter that information!
I entered the Subscriber # BUT nowhere could I find an “ID” number for Medicare!
I looked at my 2019 return and that area is BLANK and was filed electronically!
Now the 2020 Accuracy Review says since I cannot clear that issue, I can not file the state electronically and must send in a paper return. So I went back and made the required adjustments and filed my Federal electronically. NOW the program will not let me go on to filing my State return until the Federal is accepted!! I have as of now, waited 23 hours and am still waiting so I can go on to file my State.
THEN during the “Accuracy Review” it says I need to enter that information!
I entered the Subscriber # BUT nowhere could I find an “ID” number for Medicare!
I looked at my 2019 return and that area is BLANK and was filed electronically!
Now the 2020 Accuracy Review says since I cannot clear that issue, I can not file the state electronically and must send in a paper return. So I went back and made the required adjustments and filed my Federal electronically. NOW the program will not let me go on to filing my State return until the Federal is accepted!! I have as of now, waited 23 hours and am still waiting so I can go on to file my State.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
SIMPLICITY AT IT'S FINEST!
on February 8, 2021
Posted by: absolutelykells
from Stilwell, KS
No fuss, no muss! I followed the prompts and just like that my returns were done! YAY!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Poor quality
on February 7, 2021
Posted by: Agapito
from Portales NM
Not quality that I am used to have used software for many years.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
I have never run a terrible software as this years
on February 6, 2021
Posted by: TrNuri
from Florida
I have been H&R Blocks Customer more then 10 years. Never, had problem as this years.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use and straightforward!
on February 6, 2021
Posted by: drh25
from Minnesota
I have used other products in the past, but now for the last five years I've used H&R block and am never disappointed. They make it simple to use, keep adding features to read documents (import), and give straightforward explanations. Definitely make doing my taxes an easy thing to do.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Never Failed!
on February 6, 2021
Posted by: Captain1937
from Alabama
Have been using for several years...complete...easy to use...quick! Highly recommend
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on February 6, 2021
Posted by: Elaine47
from Kittery, ME
I have been using this software to do taxes for several years, and it seems it gets easier every year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock